Student Office Assistant

Colorado Mesa University; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Colorado Mesa University in Grand Junction, CO, seeks a friendly Student Office Assistant for Academic Affairs. This on-site role supports daily operations, welcomes visitors, handles calls and emails, and assists with events and projects alongside faculty and leadership.

The position offers exposure to university operations and professional growth while a current CMU student remains in good standing.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Reliable, punctual, organized, and detail-oriented.
• Ability to manage multiple tasks and adapt to changing priorities.
• Proficient in Microsoft Office (Word, Excel, Outlook, and Teams preferred).
• Ability to maintain confidentiality and exercise professionalism.

Responsibilities

• Serve as the primary point of contact at the front desk by welcoming students, faculty, staff, and visitors
• Answer and direct incoming phone calls in a courteous and professional manner
• Provide exceptional customer service and assist visitors by connecting them with appropriate campus resources
• Monitor and assist with the Academic Affairs general email account
• Support Academic Affairs staff and leadership with administrative tasks and special projects
• Assist with Academic Affairs events, meetings, and office initiatives as assigned
• Perform office duties, including filing, scanning, copying, data entry, event marketing (emails, flyers) and maintaining an organized front office
• Complete other duties as assigned

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Organized

Adaptable

Education

CMU student in good standing

Tools

Microsoft Office

Email management

Job description

FLSA Status: United States of America (Non-Exempt)

SECTION I - OUR VALUES

CULTIVATE OUR VISION AND CULTURE At CMU, we believe in acting from a foundation of goodwill. This belief gives us the courage to form meaningful relationships, embark on joint endeavors and take risks in the pursuit of new possibilities. It's this courage that enables the Mavily to explore new ways of thinking and doing, knowing that there is no perfect solution, no perfect idea. From this place of humility and courage, we've built a culture of resilience. We invest in the future by continuously adapting to change, overcoming challenges, and seizing new opportunities. We recognize that change is constant, and our resilience allows us to embrace it with confidence. Endless curiosity drives us to approach the unexpected as if it were expected, seeing opportunities for discovery and renewal in every challenge. In this community rooted in love and dignity, curiosity thrives, leading to endless opportunities for growth and advancement. Inspired by the soul of the West - the spirit that our region embodies, we emerge as a force for positive change, harnessing our collective power to build a Human Scale University that reflects our values and brings to life our shared vision of the world we aspire to create.

Colorado Mesa University Core Values

Love - Extending oneself for nurturing the growth of self and others Dignity - Respecting the intrinsic value of each person and believing that others act from a foundation of goodwill Courage - Taking risks in the pursuit of new possibilities Humility - Suspending one's ego and pride to recognize that no idea is perfect and being open to the input of others Resiliency - Investing in the future by adapting to changes, overcoming challenges and pursuing Opportunity Curiosity - Cultivating awe and exploring the unknown Power - The strength to act collaboratively with individual agency to achieve our goals

Job Description

Academic Affairs is seeking a friendly, dependable, and customer-focused student to join our team as a Student Office Assistant. This position serves as the first point of contact for visitors to the Academic Affairs Office and plays an important role in supporting daily office operations. A successful candidate will gain valuable professional experience while working alongside faculty, staff, and university leadership in a collaborative environment.

Job Responsibilities

• Serve as the primary point of contact at the front desk by welcoming students, faculty, staff, and visitors
• Answer and direct incoming phone calls in a courteous and professional manner
• Provide exceptional customer service and assist visitors by connecting them with appropriate campus resources
• Monitor and assist with the Academic Affairs general email account
• Support Academic Affairs staff and leadership with administrative tasks and special projects
• Assist with Academic Affairs events, meetings, and office initiatives as assigned
• Perform office duties, including filing, scanning, copying, data entry, event marketing (emails, flyers) and maintaining an organized front office
• Complete other duties as assigned

Qualifications

• Current CMU student in good academic standing
• Federal Work-Study or MAVworks funding required
• Excellent customer service and interpersonal skills
• Strong verbal and written communication skills
• Reliable, punctual, organized, and detail-oriented
• Ability to manage multiple tasks and adapt to changing priorities
• Proficient in Microsoft Office (Word, Excel, Outlook, and Teams preferred)
• Ability to maintain confidentiality and exercise professionalism
• Ability to work independently and collaboratively within a team
• Maintain professional business casual attire while representing Academic Affairs

Physical Requirements

• Ability to stand and walk for extended periods during events
• Ability to move tables, chairs, and event supplies
• Ability to occasionally lift and carry up to 20 pounds
• Ability to bend, reach, and perform light physical tasks associated with event setup and takedown

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER - This position description is only a summary of the typical functions of this seat, and not an exhaustive list of all responsibilities and areas of accountability.

A comprehensive university in Grand Junction, Colorado Mesa University provides exceptional educational opportunities on a state-of-the-art campus. As western Colorado's largest university, CMU serves students on its main campus in Grand Junction, its satellite campus in Montrose, its technical college, CMU Tech, and via online offerings. Colorado Mesa University serves as the primary intellectual and cultural center of western Colorado and promotes the exchange of ideas that are of regional, national, and international importance. Founded in 1925, it is a dynamic university enrolling 10,000 students at the associate, baccalaureate, and graduate levels. At the heart of the CMU experience is an integrative and experiential approach to higher education that encourages students to think differently and empowers them to challenge assumptions. CMU brings students together with expert scholars and thinkers from different disciplines to make connections between ideas and gain the skills to solve the unstructured, complex problems they will encounter in life. Our focus is on providing quality academic programs, built on a strong liberal arts core that supports students' interests and regional employment needs, as well as technical programs that respond to vocational workforce demands. The Grand Valley is home to some of the best outdoor recreation in the state of Colorado and you will not have to fight traffic and crowds to enjoy it. CMU is surrounded by the Grand Mesa, Book Cliffs, and the Colorado National Monument. We have world-class mountain biking, rock climbing, hiking, rafting, and a mountain resort that is less than 45 minutes from campus for skiing, snowboarding, and cross-country skiing. Living and working in Grand Junction, you will be able to explore one of Colorado's best kept secrets.