Student - Library Assistant

Northwestern Health Sciences University; BLOOMINGTON (MN); On-site; USD 17,000 - 25,000; Full time

Job summary

The Northwestern Health Sciences University library is seeking a Student Library Assistant in Bloomington, MN. You will work under the Library Public Services Manager, staffing the desk, answering phones, checking materials in and out, and assisting patrons with inquiries.

Hours are approximately 4-10 hours per week. You will gain customer service experience, basic tech help, and record statistics while supporting library operations and resources.

Qualifications

• We are looking for students who are focused on customer service.
• Basic computer skills required.
• Solid interpersonal communication skills.
• Dependable and able to multitask occasionally.

Responsibilities

• Staff the desk during scheduled shifts.
• Answer phones.
• Check materials in and out.
• Direct patrons to a librarian when necessary.
• Answer basic informational questions.
• Record statistics.
• Perform basic troubleshooting of printers and copiers.

Skills

Customer service

Basic computer skills

Interpersonal communication

Dependable

Job description

• 2501 West 84th Street, Bloomington, MN, United States

*If you are a U.S. citizen or eligible non-citizen, please ensure you have completed the 2025-2026 FAFSA prior to submitting your application. If you need assistance or have questions, please contact the Financial Aid Office at [e-mail] .

Hours: Approximately 4-10 hours per week

Duties:

• The student library assistant will provide customer service, under the supervision of the Library Public Services Manager, in the form of
  
  
  • staffing the desk during scheduled shifts
  
  
  • Answering phones
  
  
  • Checking materials in and out
  
  
  • Directing patrons to a librarian when necessary
  
  
  • Answering basic informational questions
  
  
  • Record statistics
  
  
  • Perform basic troubleshooting of printers and copiers.
  
  
  
  


• Other duties as assigned.

• The student library assistant will provide customer service, under the supervision of the Library Public Services Manager, in the form of
  
  
  • staffing the desk during scheduled shifts
  
  
  • Answering phones
  
  
  • Checking materials in and out
  
  
  • Directing patrons to a librarian when necessary
  
  
  • Answering basic informational questions
  
  
  • Record statistics
  
  
  • Perform basic troubleshooting of printers and copiers.
  
  
  
  


• Other duties as assigned.

Qualifications:

• We are looking for students who are focused on customer service, hold basic computer skills, have solid interpersonal communication skills, and are dependable. You may be asked to occasionally multitask.


• Hours: Shifts can be as short as 1 hour or in longer blocks. Part of our process includes evaluating your availability vs. our open shifts. Student hours fall in between the hours of 7:30 and 10:00 p.m. Monday-Thursday, 7:30 a.m. to 7:00 p.m. on Fridays, 10:00 a.m. to 6:00 p.m. on Saturdays and noon to 8:00 p.m. on Sundays. Please include availability on application if possible or e-mail it to Krista Jacobson at [e-mail]

Equal Opportunity Employer

Northwestern Health Sciences University is an Equal Employment Opportunity Employer and is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Further, NWHSU prohibits all forms of discrimination is any education program or activity that it operates. The Notice of Non-Discrimination is located on our website. Individuals may report concerns or questions to the Title IX Coordinator. Please refer to our website for further information.