Student Internship - Operations Process Automation Developer

ISO New England Inc.; Holyoke (MA); On-site; USD 13,000 - 20,000; Full time

Job summary

ISO New England Inc. is offering an Operations Process Automation Developer internship within the PMO Department. You will review and improve PMO software, design and implement bespoke tools, and perform data analyses to inform decisions for the six-state New England grid.

The role emphasizes hands-on coding in Python, R, SQL and other languages, with exposure to automation and grid operations. This internship is designed for students pursuing CS or ECE with strong problem-solving and

Qualifications

• Minimum Education level: Junior.
• Prefer majors in Computer Science or Electrical and Computer Engineering.
• Experience with relational databases and application development is desirable.

Responsibilities

• Review existing software and processes used by PMO teams to identify areas for improvement.
• Design, develop, test, implement, and maintain bespoke software solutions.
• Perform occasional data analysis to support departmental decision‑making.
• Collaborate with OAT staff and SOMA business teams to support ongoing projects and initiatives.

Skills

Relational databases

Application development

R

Python

MATLAB

VBA

SQL

C#

Education

Junior

Computer Science

Electrical and Computer Engineering

Job description

Internship Title- Operations Process Automation Developer

Love problem-solving and coding? As an intern on ISO New England's Operations team, you'll design and build custom software tools that make the electric grid run smarter and faster. From coding in Python, R, or SQL to analyzing data and automating processes, you'll work on projects that directly impact how New England's power system operates. If you enjoy creating practical tech solutions and want to see your work make a real difference, this internship is for you!

Department - System Operations and Market Administration

ISO New England is one of the most pivotal energy companies you've probably never heard of. Our job is to oversee the 24/7 operation of the power grid that covers the six-states of New England and to administer the region's $10+ billion \"stock exchange\" for buying and selling of wholesale electricity. Our work ensures that over 14 million people can reliably turn their lights on and complete their jobs, take care of their families, and live in comfort with convenience.

Minimum Education level: Junior

Preferred Majors: Computer Science, Electrical and Computer Engineering

Who we are

ISO New England is one of the most pivotal energy companies you've probably never heard of. Our job is to oversee the 24/7 operation of the power grid that covers the six-states of New England and to administer the region's $10+ billion \"stock exchange\" for buying and selling of wholesale electricity. Our work ensures that over 14 million people can reliably turn their lights on and complete their jobs, take care of their families, and live in comfort with convenience.

About the Department

The Program Management Office (PMO) Department manages or delivers major projects requiring extensive cross-departmental participation. The department's key responsibilities include enhancing grid reliability and market efficiency through the implementation of major corporate projects and ensuring projects are delivered on time, within budget, and free of errors.

What You'll Be Working On

• Review existing software and processes used by PMO teams to identify areas for improvement.
• Design, develop, test, implement, and maintain bespoke software solutions.
• Perform occasional data analysis to support departmental decision‑making.
• Collaborate with OAT staff and SOMA business teams to support ongoing projects and initiatives.

How You'll Make an Impact

This internship will give you hands‑on experience in applying software development and data analysis skills to real‑world problems that directly support ISO New England's mission. You'll gain exposure to the electricity industry, from operational processes to market administration, while learning how automation and technology drive efficiency. By contributing fresh perspectives and technical expertise, you'll help improve workflows, tools, and decision‑making processes across the organization.

What We Look For in a Candidate

• Strong organizational and communication skills.
• Ability to work independently and manage multiple priorities.
• Experience with relational databases and application development.
• Highly preferred: Familiarity with multiple programming languages, such as R, Python, MATLAB, VBA, SQL, and C#.

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

#LI-DNP