Student Intern (Unclassified, Part-Time) - Library Department

City of San Jose; San Jose (CA); On-site; USD 22,000 - 32,000; Part time

Job summary

City of San Jose’s San José Public Library (SJPL) is recruiting for a part-time Student Intern in the Staff Learning and Development team. You will support employee engagement projects, assist trainings, and help maintain the eLearning catalog while working closely with the Personnel team on data management.

The role offers hands-on experience in public-sector human resources and staff development, with mentorship and exposure to large-system operations at the MLK Library on the SJSU campus.

Qualifications

• Undergraduate student actively enrolled in college or university.
• Detail-oriented and self-motivated with strong communication.
• Able to communicate effectively in writing and verbally.

Responsibilities

• Assist with department-wide employee engagement projects and events.
• Support staff trainings and coordinate attendance and communications.
• Help maintain the department eLearning catalog and keep trainings fresh and accessible.
• Coordinate with the Personnel team on digital and physical data management.

Skills

Detail-oriented

Organizational development

Public service

Written and verbal communication

Microsoft Office proficiency

Education

High school diploma or equivalent

Undergraduate or graduate student enrollment

Tools

MS Outlook

MS Word

MS PowerPoint

MS Excel

Job description

The award-winning San José Public Library (SJPL) consists of more than 600 employees, a 23% bilingual workforce, and has 24 branch libraries across San José, in addition to the Dr. Martin Luther King, Jr. Library, which is the city’s main library jointly operated through a unique partnership with San José State University. SJPL serves a diverse community of roughly one-million residents and currently has nearly 700,000 library members It annually attracts over 6 million visitors (pre-pandemic) and circulates more than 8 million items per year.

Over the past few years, SJPL has cultivated a 21st century library experience dedicated to public service and committed to equity, diversity, and inclusion at the core. In addition to providing library services to the community, SJPL proudly leads two citywide initiatives - the Education and Digital Literacy Strategy and the SJ Access digital equity initiative, which has become the number one provider of free public access to Wi-Fi connectivity, tech device lending, and multi-lingual digital literacy programs and support. SJPL is led by Jill Bourne, City Librarian, who was nationally recognized in 2017 as Library Journal’s “Librarian of the Year.”

SJPL enriches lives by fostering lifelong learning and ensuring that every member of the community has access to a vast array of ideas and information. The library department is a place where people do great work and make a difference in our community. To see examples of SJPL’s work and learn more about its impact, visit www.sjpl.org. Join us to make a difference!

The San Jose Public Library’s Staff Learning and Development team is recruiting for a dedicated and passionate part-time Student Intern. If you enjoy helping people grow and are looking for a hands-on project-based experience in staff development and Human Resources, this internship isa great opportunity to make a difference and grow your skills.

What You’ll Do:

• Assist with department wide employee engagement projects like new employee events, newsletters, and service recognition programs.
• Support staff trainings –assist at training sessions, coordinate attendance, contribute to communications etc.
• Help maintain the department eLearning catalog by working with content point to keep trainings fresh, engaging, and accessible for Library staff.
• Work with the Personnel team on digital and physical data management.

Who We’re Looking For:

• An undergraduate student who’s passionate about learning, organizational development, public service, Human Resources, or Library operations.
• Someone who is detail-oriented, organized, ready to learn, and self-motivated.
• A strong written and verbal communicator who can work well both independently and with others.
• Comfort using Microsoft Office (Outlook, Word, Excel, PowerPoint) - or enthusiasm to learn!

What You’ll Gain:

• Real-world Human Resources experience in a public-sector setting.
• Insight into professional learning and development, employee engagement, training strategies, and organizational development.
• New professional skills, mentorship from experienced staff, and exposure to large-system Human Resources operations.
• The satisfaction of contributing to the growth and engagement of hundreds of Library staff.
• SJSU students may earn academic credit towards graduation via the Citywide University Organization Agreement.

This internship is part-time, project-focused, and designed for students building early career experience. Interns are appointed “at-will” and assignments may vary depending on team needs.

Pay: Student Intern: $16.33- $23.33 per hour (unclassified, unbenefited) This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. The actual salary will be determined based on the final candidate’s qualifications and experience. Work Schedule: This intern will work16hours per week, with the schedule determined collaboratively between the hiring manager and the intern based on student availability and project needs Work will be in person at the MLK Library located in downtown San Jose on the SJSU campus.

Education and Experience:

Any combination equivalent to completion of high school and current enrollment in an accredited college or university in undergraduate or graduate program.

Licenses and Certificates

Possession of a valid driver's license authorizing operation of a motor vehicle in the state of California may be?requiredin performing job duties.

The ideal candidate willpossessthe following competencies.

Communication Skills

Effectively conveys information and expresses thoughts and facts clearly, orally and in writing;demonstrateseffective use of listening skills; displays openness to other people's ideas and thoughts.

Computer Skills

Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, and MS Excel.

Problem Solving

Approaches a situation or problem by defining the problem or issue;determining the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Reliability

Completes quality work assignments ina timelyand efficient manner; fulfills responsibilities andmaintainsconfidentiality asappropriate.

Teamwork & Interpersonal Skills

Develops effective relationships with co-workers and supervisors by helping othersaccomplishtasks and using collaboration and conflict resolution skills.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Hsin-Ping Lee at [e-mail]