Student Intern Information Services- PRN- ROC

Universal Health Services, Inc.; Edinburg (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Job summary

Universal Health Services, Inc. is seeking a IT Support Intern to assist with call center and remote end-user support. The role involves troubleshooting IT issues remotely and may require on-site resolution.

The intern will help IS staff with tasks and projects, assist with inventories, and support daily IS operations while documenting tickets and contributing to data analyses. A flexible schedule is expected.

Qualifications

• Basic understanding of computer systems and network infrastructure.
• Experience with Word, Excel, PowerPoint or equivalent.
• Strong oral and written communication skills.
• Ability to multitask in a fast-paced environment.
• Collaborates well with others.
• Commitment to compliance andCode of Conduct training.

Responsibilities

• Assist in maintaining the call center and remote support for end users.
• Troubleshoot IT issues remotely and may be dispatched for on-site issues.
• Assist IS personnel with assigned tasks and projects.
• Support inventories and day-to-day IS office operations.
• Document tickets in the helpdesk system.
• Contribute to data analysis and reporting projects.
• Support the Information Systems Department's mission.
• Handle confidential materials as required.

Skills

Computer systems understanding

Microsoft Office proficiency

Strong communication

Multi-tasking in fast-paced env

Team collaboration

Compliance awareness

Education

High School diploma or GED

College enrollment in IT/Business/related

Job description

Responsibilities

• POSITION SUMMARY: Assists in maintaining the call center and remote support for end users. Will assist to troubleshoot IT related issues remotely including hardware, software and may be dispatched to resolve onsite issues.
• Intern will also assist IS personnel with assigned tasks and/or projects.
• Intern will also assist with inventories and assist with IS office day to day operations.
• Work collaboratively with other staff to resolve customer issues.
• Document tickets in the helpdesk system.
• Assists with research projects, data analysis, and/or creating various reports.
• Fully support the mission of the Information Systems Department.
• Assists with entering data and filing may handle material of a confidential nature.
• Perform additional duties as required.

Qualifications

QUALIFICATIONS:

• Basic understanding of computer systems and network infrastructure.
• Experience with Microsoft Office products or similar computer software, including Word, Excel and PowerPoint.
• Strong oral and written communication skills.
• Ability to work in a fast-paced environment with an ability to multi-task.
• Ability to work well with others.
• 6. Must demonstrate commitment and adherence to STHS's Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.
• 7. Flexible work schedule.

EDUCATION / LICENSURE:

1. High School graduate/GED.
2. College enrollment required in Information Technology, Business Administration or related subject.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.