Student Housing Experience & Leasing Specialist

The Scion Group; Bryan (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

The Scion Group is seeking an Experience Team Member to blend marketing, relationship building, administration and customer service at a designated property. You will thrive in a fast-paced collegiate setting, delivering exceptional customer experiences daily.

This role emphasizes customer engagement, sales support, and hands-on property administration, with on-site responsibilities and an after-hours on-call rotation, contributing to a seamless community experience.

Qualifications

• Customer‑centric mindset.
• Agility & flexibility in a frequently changing environment.
• Great communication and interpersonal skills with a diverse population.
• Reliability and self‑discipline.
• Availability to work during summer, holidays, and turn periods.
• Job location is at the assigned property.

Responsibilities

• Provide community and amenity tours and prioritize customer interactions.
• Provide feedback on sales barriers and customer objections to management.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives and marketing opportunities.
• Represent the community positively and professionally, both in and out of the office.
• Log and retrieve customer packages; maintain office and common areas.

Skills

Customer centric

Agility & flexibility

Communication

Reliability

Availability

Job description

The Scion Group is seeking an Experience Team Member to blend marketing, relationship building, administration and customer service at a designated property. You will thrive in a fast-paced collegiate setting, delivering exceptional customer experiences daily.

This role emphasizes customer engagement, sales support, and hands-on property administration, with on-site responsibilities and an after-hours on-call rotation, contributing to a seamless community experience.