Student Financial Aid Navigator

Bob Jones University; Greenville (SC); On-site; USD 42,000 - 60,000; Full time

Job summary

Bob Jones University in Greenville, SC is seeking a Financial Aid Counselor to guide students and families through the aid process, administer state and military benefit programs, and ensure accurate awarding and disbursement of funds.

The role emphasizes counseling, compliance with federal/state regulations, and collaboration with campus partners to resolve funding issues and promote available funding opportunities.

Qualifications

• Knowledge of federal financial aid processes preferred.
• Strong analytical skills and attention to detail.
• Proficient with computer operating systems and desktop applications.
• Professional appearance and presentation.
• Excellent oral and written communication.
• 1–2 years of related experience.
• Experience with PowerFAIDS and/or Ellucian software.

Responsibilities

• Provide financial aid counseling and customer service to students and families regarding federal, state, institutional, and military educational benefit programs.
• Administer state grants, scholarships, and military educational benefits, including eligibility determination, certification, compliance monitoring, and issue resolution.
• Counsel students on financial aid eligibility, application requirements, award offers, financing options, and financial responsibilities.
• Process and maintain student financial aid records to ensure accurate awarding, disbursement, and reconciliation of aid funds.
• Perform financial aid operations, including verification, eligibility review, record maintenance, and data integrity functions.
• Maintain compliance with federal, state, military, and institutional financial aid regulations through required processing, reporting, and training activities.
• Collaborate with campus partners, state agencies, and military benefit administrators to support student aid programs and resolve funding issues.
• Support financial aid outreach, presentations, and educational initiatives that promote available funding opportunities and financial stewardship.

Skills

Federal Aid

Analytical skills

Computer literacy

Professional appearance

Oral & written comms

Related experience

PowerFAIDS

Ellucian

Tools

PowerFAIDS

Ellucian

Job description

Bob Jones University in Greenville, SC is seeking a Financial Aid Counselor to guide students and families through the aid process, administer state and military benefit programs, and ensure accurate awarding and disbursement of funds.

The role emphasizes counseling, compliance with federal/state regulations, and collaboration with campus partners to resolve funding issues and promote available funding opportunities.