Student Financial Aid Navigator

Herzing University; Chicago (IL); Hybrid; USD 30,000 - 41,000; Full time

Benefits offered by this job

Tuition waiver

Tuition reimbursement

Health insurance

Paid time off

Retirement savings plan

Job summary

Herzing University is seeking a financially savvy Financial Aid Administrator to manage Title IV funding, awards and disbursements for a dynamic student services team.

You will counsel students, review eligibility, coordinate with registrar and student accounts, and ensure compliance with federal and institutional policies. Hybrid schedule may apply near Milwaukee; strong communication and organizational skills are essential.

Qualifications

• Excellent communication and relationship building skills.
• Well organized with attention to detail.
• Bachelor's degree preferred.
• 1-3 Years of Title IV administration experience preferred.

Responsibilities

• Revise financial aid award packages due to updates such as changes in course schedules, approved breaks, eligibility changes, and other factors.
• Troubleshoot disbursement rejects and resolve factors preventing timely disbursement of funding.
• Dedication to continuous improvement especially in the areas of student satisfaction and accuracy.
• Meet with new students to understand funding needs, provide guidance on completion of the FAFSA and required documents, and review eligibility for funding options including Federal Title IV funds, scholarships, state funding, and military funds.
• Utilize financial aid software to review student documents and eligibility criteria to finalize financial aid awards.
• Provide gap funding options to students and support students in determining the best option to meet their financial needs and support their educational goals.
• Counsel students on financial literacy and wellness topics for the purpose of educating and encouraging responsible borrowing practices.
• Manage a student caseload, striving to build relationships and support students in resolving all matters related to their financial aid funding.
• Perform regular outreach to students requiring action including needed documents, loan acceptance, and past due balances.

Skills

Communication

Relationship building

Organization

Attention to detail

Education

Bachelor's degree preferred

Job description

Herzing University is seeking a financially savvy Financial Aid Administrator to manage Title IV funding, awards and disbursements for a dynamic student services team.

You will counsel students, review eligibility, coordinate with registrar and student accounts, and ensure compliance with federal and institutional policies. Hybrid schedule may apply near Milwaukee; strong communication and organizational skills are essential.