Student Finance Analyst

American University of the Caribbean; Lisle (IL); Hybrid; USD 80,000 - 100,000; Full time

Job summary

A leading educational institution in Lisle, Illinois is seeking a Student Finance Operations Support to assist with financial aid processes and ensure student success. The ideal candidate will have a Bachelor's degree and customer service skills, coupled with experience in student accounts. This role involves handling TIV aid and requires proven organizational and communication skills. The position offers a competitive salary range and a comprehensive benefits package.

Benefits

Health, dental, vision insurance

401k Retirement Program + 6% employer match

15 Days of Paid Vacation

12 Paid Holidays + 2 floating holidays

Qualifications

• 2 years of experience in student accounts and/or financial aid preferred.
• Ability to work in a fast-paced deadline-oriented environment.
• Excellent math and analytical skills.

Responsibilities

• Completes student finance processing according to documented procedures.
• Effectively communicates student/account information with stakeholders.
• Runs and processes reports required to identify and track outstanding students.

Skills

Customer service skills

Verbal and communication skills

Attention to detail

Organizational skills

Education

Bachelor’s Degree

Tools

Microsoft Excel

Job description

Company Description About Adtalem Global Education Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

VisitAdtalem.com for more information, and follow us on LinkedIn and Instagram.

Job Description Under general direction, this position provides support for student finance operations teams. Performs the necessary student finance tasks as applicable to their team. This role is responsible for promoting student success through accurate and responsive processing of TIV aid and providing support to our internal customers and external agencies. Runs and processes reports required to identify, track and follow up on outstanding students.

Responsibilities

• Completes student finance processing according to documented procedures.
• Uses and applies knowledge of Title IV regulations with minimal guidance. Is proactive in seeking new knowledge on student finance related issues.
• Runs and processes reports required to identify, track, and follow-up on outstanding students.
• Effectively communicates student/account information with internal and external stakeholders.
• Completes daily and weekly production reports while holding oneself accountable for meeting individual deadlines/SLAs.
• Successfully delivers on expected accountabilities including timeliness, accuracy and quality while demonstrating ability to manage and deliver on multiple tasks in parallel.
• Can identify operational and compliance risks.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor’s Degree Preferred.
• 2 years of experience in student accounts and/or financial aid Preferred.
• Must possess effective customer service skills.
• Excellent verbal and communication skills.
• Ability to maintain a high degree of professionalism and integrity.
• Consistent attention to detail and follow-up.
• Must be a team player.
• Ability to work in a fast-paced deadline-oriented environment.
• Ability to multi-task and prioritize workload.
• Is proactive in researching new student finance regulations and issues.
• Well-developed organizational skills.
• PC skills in Microsoft Office, in particular Excel, database and internet applications
• Excellent math and analytical skills.
• Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid).

Additional Information

*In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $27.36. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem Offers a Robust Suite Of Benefits Including

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays
  For more information related to our benefits please visit:https://careers.adtalem.com/benefits.*Equal Opportunity — Minority / Female / Disability / V / Gender Identity / Sexual Orientation