Student & Family Services Coordinator

Camino Nuevo Charter Academy; Los Angeles (CA); On-site; USD 52,000 - 57,000; Full time

Job summary

Camino Nuevo Charter Academy in Los Angeles, CA seeks a Student & Family Services Coordinator to build a “parents as partners” culture and coordinate a comprehensive student support program.

You will work with site leaders, teachers and parents to support every student’s success, coordinate parent involvement activities, and facilitate partnerships with community organizations while maintaining clear bilingual communication with families.

Qualifications

• Bachelor's Degree required; urban school or organizational ops exp preferred.
• Fluency in Spanish and English required; strong interpersonal skills essential.
• Familiarity with data systems (PowerSchool, SpendBridge) and Excel preferred.

Responsibilities

• Contribute to positive school culture by developing relationships with CNCA students, families and staff.
• Create a welcoming school environment for all visitors, students, families and staff.
• Build relationships with the community and motivate families to engage with CNCA.
• Serve as a liaison to community organizations and outside partnerships.
• Coordinate and facilitate a parent program and a comprehensive student support program at multiple locations as required.
• Plan and implement a comprehensive new student-training program for new students and families.
• Oversee the school’s parent volunteer program, tracking hours and participation.
• Achieve dashboard goals for parent engagement with school and community partners.

Skills

Spanish fluency

English fluency

Interpersonal skills

Organizational skills

Education

Bachelor's Degree

Tools

PowerSchool

SpendBridge

Excel

Job description

Job Details

• Job Location: Jose Castellanos - Los Angeles, CA 90007
• Position Type: Full Time
• Education Level: Bachelor's Degree
• Salary Range: $25.00 - $27.50 Hourly
• Job Shift: 12-Months
• Job Category: Non Exempt

Overview

Camino Nuevo Charter Academy (CNCA) is a community of high-performing public schools that utilizes a comprehensive approach to prepare students from preschool through high school for success in college and in life. We integrate academic rigor, community, family, and wellness to empower students to thrive in a culturally connected and changing world. Founded in 2000, Camino Nuevo Charter Academy students represent the neighborhood of MacArthur Park west of downtown Los Angeles, a community that is one of the most under-resourced and densely populated neighborhoods in Los Angeles. Currently, CNCA has six campuses that serve approximately 3,500 students from TK through 12th grade.

Organizational Mindsets

• Commitment to and belief in CNCA’s mission and vision
• Belief in and embodiment of the CNCA Anchors in all aspects of the work
• Commitment to the vision of a progressive, socially-just education and is able to inspire others towards that vision
• Solution orientation and belief in supporting others to be the same
• Commitment to an asset-based, capacity-building approach
• Commitment to equity, diversity and inclusion
• Strong self-awareness and ability to reflect
• Ability to take ownership in the day-to-day and overall success of the organization

CNCA Anchors

• EXCELLENCE: We take responsibility for our students and staff achieving consistently outstanding results.
• EQUITY: We recognize and value the individuality and experiences of all students and respond to their unique academic, emotional, psychological, and social needs.
• COMMUNITY: We are rooted in our community's richness and in the cultural and environmental context where our students and families live.
• INNOVATION: We continuously learn, are curious, and implement new ideas, perspectives, and evidence-based methods in our work.
• JOY: We build and maintain positive relationships that foster happiness and fulfillment among students, staff and families.

The Opportunity

Under the supervision of the Principal, the Student & Family Services Coordinator will provide an essential role of building a “parents as partners” culture. This role will involve coordination and facilitation of the parent program as well as a comprehensive student support program. Through these elements, this role will provide additional support for academic achievement and help build a positive school culture while incorporating the necessary elements of parent involvement and engagement. The role of this coordinator is to work with organization leaders, site administration, teachers, and parents to do what is necessary for every student to experience success at school.

Responsibilities

Essential Functions

• Contribute to positive school culture by developing strong relationships with CNCA students, families and staff
• Create a welcoming school environment for all visitors, students, families and staff
• Build relationships with the community and motivate families to engage with and/or join CNCA
• Serve as a liaison to community organizations and outside partnerships
• Coordinate and facilitate a parent program, as well as, a comprehensive student support program at one or more locations as required
• Plan and implement a comprehensive new student-training program for new students and families
• Cultivate and oversee school’s parent volunteer program, tracking hours, events, and participation in school
• Achieve dashboard goals for parent engagement in the school by working closely with all school and community partnership organizations
• Coordinate and facilitate, when appropriate, a comprehensive parent education program that includes opportunities to engage in workshops on college knowledge, academics, physical health, mental health, and personal issues such as finances, immigration, and housing
• Coordinate a comprehensive student support infrastructure in conjunction with the coordinated support team
• Coordinate outside partnerships for families and students with community partnerships, including but not limited to: Didi Hirsch, LACDC, NCLR, Baja Medical Clinic, Big Brothers/Big Sisters, SPARK, Children’s Institute, ABL, Natural History Museum, YOLA and others
• Plan and implement ongoing engagement meetings for parents and site leadership, including monthly parent coffees, weekly parent forums, and other opportunities
• Support planning and implementation of opportunities for parent participation in events on campus including Open House, Back to School Night, parent conferences, and other site-specific events
• Coordinate all communication with families including publishing a weekly bilingual newsletter, sending robo-calls, and other forms of communication
• Serve as a facilitator for parent and school community concerns and issues and report these back to site leadership in a timely, problem-solving manner
• Conduct outreach to engage parents in their child’s education
• Develop, implement and monitor programs related to student achievement and school culture including the instructional program (i.e. manage family contracts, coordinate parent workshops, coordinate summer school, participate in CST meetings, etc.)
• Embrace the responsibility of ensuring that students from our low-income, primarily immigrant, linguistically diverse community can succeed
• Participate in the Site Based Council
• Travel to multiple locations as needed in support of the role or on behalf of the school
• Provide translation as needed
• Other duties as assigned.

Qualifications

• Bachelor Degree required; will consider Associate’s Degree/two years of college + two (2) years of related work experience OR four (4) years of related work experience (plus any additional required experience)
• 1-2 years’ experience working in urban schools or in organizational operations
• Spanish and English fluency required
• Possession of a valid and appropriate California driver’s license
• Possession of the minimum required insurance coverage as mandated by the state of California for operation of a vehicle
• Ability to work independently and with a team in a fast-paced environment required
• Prior experience working with students in an academic or recreational setting preferred
• Knowledge of online data systems such as PowerSchool, SpendBridge, Excel preferred
• Excellent organizational, planning and implementation skills
• Strong interpersonal skills
• Positive energy and the ability to be a strong role model for students