Student Experience Communications Manager

The University of Texas at Austin; Texas; On-site; USD 50,000 - 70,000; Full time

Job summary

The University of Texas at Austin seeks a Student Experience Communications Manager to advance the Liberal Arts student experience through branding, social media, and event marketing. You will collaborate with campus partners and supervise student interns while maintaining dynamic department content.

Responsibilities include relationship management, content strategy for Instagram and LinkedIn, and coordinating events and live coverage. 40 hours weekly on UT Main Campus with competitive benefits.

Qualifications

• Bachelor’s degree required with 3+ years in branding/marketing/communication.
• Strong project management, interpersonal and written communication skills.
• Experience collaborating across programs and teams to achieve goals.
• Proficiency in MS Office and social media channels.

Responsibilities

• Relationship Management: promote the liberal arts student experience and manage marketing requests.
• Social Media Management: lead strategy for Instagram and LinkedIn content and calendars.
• Event Marketing and Support: coordinate marketing for LIB Arts events and live coverage.
• Student Connections: engage student groups and resource updates across departments.
• Student Marketing Intern Supervision: supervise interns and lead team meetings.
• Website Management: maintain and update department content for engagement.

Skills

Branding

Marketing

Communication strategy

Project management

Interpersonal skills

Oral and written communication

Education

Bachelor's degree

Tools

MS Office Suite

Social media platforms

Advertising platforms

Job description

Job Posting Title:

Student Experience Communications Manager

––

Hiring Department:

College of Liberal Arts

––

Position Open To:

All Applicants

––

Weekly Scheduled Hours:

40

––

FLSA Status:

Exempt from FLSA

––

Earliest Start Date:

Immediately

––

Position Duration:

Expected to Continue

––

Location:

UT MAIN CAMPUS

––

Job Details:

General Notes

What benefits do I receive with UT? The university offers an impressive benefits package. For more details on benefits, please see: https://hr.utexas.edu/prospective/benefitsandhttps://hr.utexas.edu/current/services/my-total-rewards

For more information about the College of Liberal Arts, please visit: https://liberalarts.utexas.edu/

Our college seeks to build a supportive, growth-minded community and cultivate outstanding and courageous leaders. For more information on the college staff leadership academy, please visit: https://liberalarts.utexas.edu/resources-for-faculty-staff/staff-leadership-academy/

For more information on college staff professional development, please visit:

https://wikis.utexas.edu/display/larc/Staff+Professional+Development+Fund

Responsibilities

• Relationship Management: Collaborate and communicate with faculty, staff, and other campus partners to promote the dynamic liberal arts student experience, providing accurate and positive information about career possibilities. Support the expansion of the career ecosystem model across the College, infusing career initiatives across the student experience. Manage marketing requests from within the Liberal Arts Career Services team.
• Social Media Management:** **Lead strategy for Liberal Arts Career Services’ Instagram account including identifying audiences, content pillars, and formats. Manage content calendar in accordance with content goals. Collaborate with Public Affairs on LinkedIn strategy and provide career related content. Enhance presence and increase activity and impact across both platforms.
• Event Marketing and Support: Lead and coordinate marketing efforts for Liberal Arts Career Services events including social media promotion, digital media, and print materials. Manage live coverage of events including social media and photography/videography needs. Support with event operations for Liberal Arts Career Services and College of Liberal Arts events.
• Student Connections: Maintain pulse of liberal arts student trends, behaviors, and interests. Manage relationships with liberal arts student groups by communicating with student leaders and staff/faculty advisors, providing career resources and updates, and attending meetings or events to promote career initiatives.
• Student Marketing Intern Supervision: Establish candidate pools, interview, engage, and train student marketing interns. Assign and supervise tasks directly for student marketing interns. Lead regular team meetings, provide feedback, and coordinate professional development for students.
• Website Management: Ensure consistency and accuracy with career content on department pages, working directly with departments to create tailored content as needed. Gather, audit, and analyze existing content. Support the Liberal Arts Career Services website with maintenance, updating and enhancing content for greater engagement and student success.
• Other related duties and functions as assigned and based on the evolving needs of the College.

Required Qualifications

Bachelor’s degree. At least three years of branding, marketing, or communication strategy experience. Excellent project management abilities, interpersonal skills, and oral and written communication skills. Experience working across programs and teams to achieve goals. Ability to manage competing priorities, working independently and in collaboration with others. Proficiency in MS Office Suite and social media channels. At least 2 years professional or paraprofessional supervisory experience buying advertising, developing, and implementing special promotions, electronic media production, print production, sales, and/or marketing professional entertainment events.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Experience building and cultivating strong partnerships in a university setting. Demonstrated experience and interest in serving university students. Skill with innovating and taking initiative to address needs of wide variety of stakeholders. Adaptability amid ambiguity and cross-team collaboration. Experience with equipment and processes used in the position’s specific areas of responsibility, including automated systems.

Salary Range

$50,000 + depending on qualifications

Working Conditions

• Work in typical office environment
• Repetitive use of keyboard at a workstation
• May require additional work hours during peak periods.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

––

E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

––

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.