Student Enrollment Coordinator - IDEA Cincinnati (General Applicant Pool)

IDEA Public Schools; Cincinnati (OH); On-site; USD 25,471 - 31,836; Full time

Benefits offered by this job

Paid Family Leave

Tuition Reimbursement

Employer‑Paid Mental/Behavioral Health

Dental and vision plans

Generous vacation time

Job summary

A leading educational organization is seeking a full-time Student Enrollment Coordinator in Cincinnati, Ohio. The role focuses on managing the enrollment process and supporting families through registration. Candidates should have at least 2 years of experience in recruitment or admissions and a valid driver's license. The job requires strong communication and customer service skills, with the ability to work a flexible schedule. Joining this organization means being part of a mission-driven team dedicated to helping students succeed in education.

Qualifications

• At least 2 years of experience in sales, recruitment, admissions, or enrollment.
• A valid driver's license with a clear motor vehicle record.
• Ability to work a non-traditional schedule including evenings and weekends.

Responsibilities

• Execute student recruitment strategies and attend community events.
• Manage the enrollment process and ensure compliance.
• Provide exceptional customer service to families during registration.

Skills

Customer Service

Effective Communication

Community Engagement

Data Integrity

Bilingual (English and Spanish)

Event Planning

Problem-Solving

Education

High School Diploma

Bachelor’s Degree (preferred)

Job description

Student Enrollment Coordinator Mission

The mission of the Student Enrollment Coordinator is to ensure the achievement of campus enrollment and student persistence goals by effectively managing the enrollment process. This includes planning and executing targeted recruitment strategies, engaging with the community, and fostering relationships with prospective and current families. The Student Enrollment Coordinator will maintain high standards of compliance and data integrity, provide exceptional customer service, and support families through the registration and re‑registration processes. By promoting IDEA Public Schools and its programs, the Student Enrollment Coordinator will help build a strong, engaged school community and ensure a seamless onboarding experience for new students and families. The Student Enrollment Coordinator will also participate in all campus, regional, and national operating mechanisms.

Location

This is a full‑time on‑site position located in (Region). Preference will be given to candidates who live in (Region) or who are willing to relocate.

Travel Expectations

• Ability to travel up to 80% of the time by car during the busiest parts of the year.

What We Offer

Compensation

• Starting compensation: hourly rate $18.49 for 0 years of experience to $23.11, commensurate with experience.

Other Benefits

• Paid Family Leave: Up to 8 weeks of paid leave for birth or adoption of a child, based on tenure and caregiver designation.
• Tuition Reimbursement: Up to 50% of tuition paid toward a qualifying degree program, up to $5,250 per year subject to manager discretion and budget availability.
• Employer‑Paid Mental/Behavioral Health: 5 face‑to‑face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work‑life services available at no cost.
• Dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses, professional development. Possible relocation allowance.

What You’ll Do – Accountabilities

Essential Duties

• Ensure campus enrollment targets are met by the 11th Day of School and maintain a solid waitlist after the lottery.
• Execute student recruitment strategies, attend community events, and conduct off‑site presentations to various organizations.
• Organize and conduct cold‑calling campaigns, collaborate on recruitment events, and assist parents in completing applications.
• Establish recurring weekly campus tours, send “WELCOME” STREAM messages, and create monthly recruitment plans.
• Manage the re‑registration process, follow up with families post‑lottery, and develop a recapture campaign for withdrawn families.
• Oversee Welcome to IDEA orientation planning, Registration and Re‑Registration process, provide high‑quality onboarding for new families, and lead new student and parent interactions.
• Ensure rolling enrollment compliance, fill open seats by following the waitlist order, and maintain data integrity throughout the registration and re‑registration process.

Additional Duties and Responsibilities

• This role follows a rotating, non‑traditional schedule, including evenings, weekends, and select holidays, to better serve our communities and families.
• Required work schedule: 9:00 am–6:00 pm Tuesday to Saturday with occasional Sundays and holidays.
• Valid Texas Driver’s License Required with a clear motor vehicle record.

Knowledge and Skills – Competencies

• Make Strategic Decisions: Gather relevant information, consider options, and make choices that align with responsibilities and team goals.
• Manage Work and Teams: Manage own work effectively through time management, task prioritization, and self‑organization.
• Grow Self and Others: Seek feedback, embrace challenges, and engage in professional development to enhance skills and performance.
• Build a Culture of Trust: Practice transparency and honesty, contributing positively to team morale.
• Communicate Deliberately: Express ideas clearly, listen actively, and adjust messages based on feedback and audience understanding.
• Student Recruitment and Strategic Outreach: Develop and execute effective recruitment strategies targeting families with school‑aged children.
• Community Engagement: Attend and create community events, informational fairs, and off‑site presentations to promote brand awareness.
• Public Speaking: Deliver presentations to various community organizations.
• Marketing Campaign Development: Create and execute marketing campaigns to prospective families.
• Effective Communication: Strong verbal and written skills to engage families through calls, texts, emails, and social media.
• Customer Service: Exceptional customer service skills to provide a positive experience for potential and current families.
• Enrollment Process Management: Manage the entire enrollment process, ensuring compliance and fostering local interest.
• Data Integrity: Maintain accurate records and ensure data integrity throughout registration and re‑registration.
• Compliance: Knowledge of and adherence to compliance expectations to secure personal student information.
• Relationship‑Building: Build and maintain strong relationships with internal and external stakeholders.
• Parent Engagement: Engage with parents and families to support their children’s education and school persistence.
• Event Planning and Coordination: Plan and coordinate events such as campus tours, orientation sessions, and community engagement activities.
• Time Management: Effectively manage time, especially on a non‑traditional schedule.
• Adaptability: Adjust strategies and plans based on progress and changing circumstances.
• Problem‑Solving: Address issues arising during the enrollment process and ensure timely resolution.
• Data Entry and Computer Skills: Proficiency in data entry and using computer systems for enrollment data and communications.
• Knowledge of IDEA Public Schools: Familiarity with the IDEA Public Schools model and programs to communicate effectively with families.
• Goal‑Driven and Data‑Oriented: Motivated by achieving targets and using data to inform decisions and strategies.
• Self‑Management: Work independently and manage one’s own workload and responsibilities.
• Bilingual (Preferred): Proficiency in English and Spanish to communicate with a diverse family population.

Required Experience

• High School Diploma.
• Valid Driver’s License with a clear motor vehicle record.
• At least 2 years of experience in sales, recruitment, admissions, or enrollment, preferably within an educational setting.
• Required work schedule: 9:00 am–6:00 pm Tuesday to Saturday with occasional Sundays and holidays.

Preferred Experience

• Bachelor’s degree preferred but not required.
• K‑12 education experience.
• Bilingual: Proficiency in English and Spanish.

Physical Requirements

• Ability to sit, stand, and walk for long periods of time.
• Ability to move safely over uneven terrain or in confined spaces.
• Ability to work in extreme weather.
• Bending, crawling, stooping, standing, vision, lifting, walking.
• Ability to carry up to 50 lb.

Values We Look For

• Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college.
• Has demonstrated effective outcomes and results, and wants to be held accountable for them.
• Propensity for action, willing to make mistakes and learn quickly.
• Works with urgency and purpose to drive student outcomes.
• Thrives in an entrepreneurial, high‑growth environment; comfortable with ambiguity and change.
• Seeks and responds well to feedback, shared often and freely across all levels of the organization.
• Works through silos and forges strong cross‑departmental relationships to achieve outcomes.
• Believes in education as a profession and holds high standards of conduct, professionalism, and behaviors as models for colleagues and students.

About IDEA Public Schools

At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA has grown from a small school with 150 students to a multi‑state network of tuition‑free, Pre‑K‑12 public charter schools. IDEA is nationally ranked by The Washington Post and U.S. News & World Report. We serve over 80,000 college‑bound students in 143 schools across Texas, Florida, Ohio, and are on‑track to maintain a legacy of sending 100% of graduates to college.

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