Student Development Specialist

Johnson County Community College

Overland Park (KS)

Presencial

USD 23.000 - 29.000

A tiempo parcial

hace 45 horas
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Ventajas ofrecidas por este puesto de trabajo

Optional Retirement plan access
Personal annual leave
14 paid holidays
Full tuition reduction for JCCC credit
Gym access for employees
Discounts for child development center

Descripción de la vacante

Johnson County Community College (JCCC) seeks a part-time Student Development Specialist at Overland Park Main Campus to assist students with enrollment and orient them to college policies and resources. This role emphasizes strong customer service, clear communication, and reliable handling of student inquiries.

The position supports the Student Success & Engagement department, with a non-exempt status and a starting hourly salary range of $16.68 to $21.23 depending on experience.

Formación

  • Associates degree with 1 year of experience.
  • Strong customer service and effective communication skills.
  • Familiarity with enrollment processes and FERPA compliance.

Responsabilidades

  • Serve as primary point of contact for student enrollment needs and resolve barriers to success.
  • Provide courteous customer care and communicate via email, phone, or in person with students.
  • Orient students to the enrollment process, policies, technology, and campus resources.

Conocimientos

Customer service
Communication

Educación

Associate's degree

Descripción del empleo

Student Development Specialist

Job no: 498552
Work type: Part-time Regular
Location: Overland Park Main Campus
Categories: Administrative Support, Student Services

Position: Student Development Specialist

Department: Student Success & Engagement

Type of Position: Part-time Regular

Exemption Status: Non-Exempt

Opportunity for hybrid schedule: No

Starting Salary Range: $16.68 - $21.23 and determined based on relevant years of work experience provided on application and resume.

Position Summary: Assist students with the college enrollment process and orient students to college policies, procedures, resources, and technology.

Required Qualifications:

  • Associate's degree and 1 year experience.

Position details include but are not limited to:

  • Serve as the primary point of contact for student enrollment needs and questions to resolve barriers to student success and refer appropriately to other departments as needed.
  • Provide customer care and communicate effectively and accurately via email, telephone, or in person with students.
  • Facilitate student learning by orienting students to the enrollment process, college policies, technological tools, and campus resources.
  • Assist with training and mentoring new employees and provide help in the ongoing development of training materials.
  • Complete any additional administrative projects, including overseeing the daily SDS schedule to contribute to the department's seamless operation.
  • Serve as a point of contact for staff on the day-to-day department needs and provide guidance when the supervisor is unavailable.
  • Provide, receive, and accurately process paperwork related to the enrollment process in accordance with the Family Educational Rights & Privacy Act (FERPA).

*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.

Benefits Category:

  • Optional Retirement plan access
  • Personal annual leave
  • 14 days of paid holidays
  • Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
  • Free access to the Gym on campus for all employees and dependents
  • Discount to the Hiersteiner Child Development Center
  • And many more!

About JCCC:

Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

Mission: JCCC inspires learning to transform lives and strengthen communities.

Vision: JCCC will be an innovative leader in equitable student access, learning and success.

JCCC is an equal opportunity employer and equal access institution. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.

Duties and responsibilities, as required by business necessity, may be updated at any time at the discretion of management. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.

Advertised: 26 Oct 2026 Central Daylight Time
Applications close: 06 Nov 2026 Central Standard Time

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