Student Development Office Manager

University of California - Davis; California; Hybrid; USD 62,000 - 111,000; Full time

Benefits offered by this job

Hybrid work arrangement

Generous benefits package

Job summary

University of California, Davis is seeking a Student Development Office Manager to oversee operations for a range of student programs including career advising, wellness, and awards. The role supervises full-time staff and supports the Director of Student Affairs and the Associate Dean for Students.

The position requires collaboration with faculty, staff, and students, along with strong leadership, organizational, and communication abilities in a dynamic school of medicine environment.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 3+ years in advising/counseling in higher education or medical education.
• Experience managing events and programs with budgeting awareness.
• Ability to work with diverse stakeholders in teams.
• Familiarity with student management systems and LMS platforms.
• Knowledge of policies within School of Medicine and University settings.
• Strong written and verbal communication skills.

Responsibilities

• Oversee operations and program management for the Student Development unit.
• Provide educational and climate support and coordinate student programs.
• Supervise full-time staff and assist the Director and Associate Dean.

Skills

Advising

Event management

Stakeholder collaboration

Leadership

Communication

Analytical thinking

Education

Bachelor's degree in related area

Master's degree preferred

Tools

Student management systems

Learning management platforms

Job description

Job Summary

#CA-SS

The Student Development Office Manager is responsible for operational and support needs of the Student Development unit. The programs supported by this unit include career advising, academic coaches, student interest groups, honors and awards, wellness programs, pre-residency coordination, Global Health programs, community-building programs, milestone events for medical students, and various student-led and administrative events. The Manager will guide and supervise full-time staff members and will also provide support to the Director of Student Affairs and Associate Dean for Students.

Minimum Qualifications

• Bachelor's degree in related area and/ or relevant experience / training
• At least 3 years experience in advising/counseling students (or a related role) in higher education or medical education.
• Experience managing or supporting events and programs, including scheduling and resource/budget management.
• Proven ability to work with diverse stakeholders, including faculty, staff, and students, in a team-oriented environment.
• Familiarity with student management systems, learning management platforms, and other administrative office tools.
• Demonstrated knowledge of the academic environment of a professional school and the requests of students and faculty.
• Excellent verbal, interpersonal, and written communication skills.
• Skills to analyze diverse information both qualitative and quantitative in nature, and direct/prepare analysis.
• Skills and abilities to read, understand, interpret, communicate, and execute applicable School of Medicine, University, State, and Federal policies, procedures, and guidelines.
• Demonstrated ability to work independently but also generate cooperation among faculty, staff, and students.
• Demonstrated flexibility and the ability to work as part of the Office of Medical Education team and the Dean's office to further the goals of the School of Medicine.
• Skills to maintain a professional demeanor. Be sensitive to diverse student, faculty, and staff concerns.
• Strong leadership and decision-making skills to evaluate program/student needs, problem-solve, chair meetings/ committees and train other staff.
• Exceptional multi-tasking abilities to manage many inputs and ensure on follow-through on all activities.
• Demonstrated flexibility to respond to dynamic and fast-paced environment.

Preferred Qualifications

• Master's Degree in Higher Education, Educational Leadership, Health Care Administration, Counseling Education, or other related field.
• Prior experience supervising and managing professional staff.
• Experience running large-scale, high-profile events.
• Knowledge of the professional student experience and student-related activities.
• Skills to resolve problems, develop creative solutions, establish priorities, and meet frequent and competing deadlines.

Key Responsibilities

• 40% - Operations and Program Management
• 40% - Educational/Student Climate Support and Coordination
• 20% - Supervision, Student Support Services Unit

The mission of the Office of Medical Education (OME) is to provide excellent support for School of Medicine learning programs through the delivery of centralized expertise, services and instructional resources for faculty and trainees (medical students, residents, and fellows). OME is an interdisciplinary team which provides a variety of services directly to faculty and trainees, including: onboarding, instructional materials, financial aid, counseling, tutoring and support for special programs. OME staff offers support for various School of Medicine and Health System committees, including the Promotions Board, the Committee on Educational Policy, the Admissions Committee, and the Learning Climate Committee. Finally, OME sponsors a number of special programs in support of the academic mission and is able to assist with the presentation of those sponsored by other administrative and academic groups.

Department Overview

The mission of the Office of Medical Education (OME) is to provide excellent support for School of Medicine learning programs through the delivery of centralized expertise, services and instructional resources for faculty and trainees (medical students, residents, and fellows). OME is an interdisciplinary team which provides a variety of services directly to faculty and trainees, including: onboarding, instructional materials, financial aid, counseling, tutoring and support for special programs. OME staff offers support for various School of Medicine and Health System committees, including the Promotions Board, the Committee on Educational Policy, the Admissions Committee, and the Learning Climate Committee. Finally, OME sponsors a number of special programs in support of the academic mission and is able to assist with the presentation of those sponsored by other administrative and academic groups.

POSITION INFORMATION

• Salary or Pay Range: $2,743.20 - $4,896.80
• Salary Frequency: Biweekly
• Salary Grade: Grade 21
• UC Job Title: STDT SVC SUPV 2
• UC Job Code: 004579
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): 8am-5pm
• Location: Education Building (HSP033) - Sacramento, CA
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees.

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for dental and vision coverage for you and your family
• Retirement plans for eligible employees including Pension and other Retirement Saving Plans
• Supplemental insurance offered including additional life, short/long term disability, pet insurance, legal coverage, accident, critical illness and hospital indemnity
• Pregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance and Pay for Family Care and Bonding for eligible employees
• Lactation Support Program and Family Care discounts and resources
• Employee Well-being resources and programming to support thriving in all aspects of employee's lives
• On-site Employee Assistance Program including access to free mental health services
• Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
• Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
• Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
• Access to free professional development courses and learning opportunities for personal and professional growth
• Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

• UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
• This position requires occasional work requirements in the evenings and weekends.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
To view the University of California's Anti-Discrimination Policy, please visit: doc/1001004/Anti-Discrimination
Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere
To learn more about our background check program, please visit: departments/recruitment/ucd/selection/background-checks