Student-Centered Financial Aid & Outreach Specialist

Victoria College; Victoria (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Job summary

Victoria College is seeking a full-time Financial Aid Specialist to assist in the daily operations of the Financial Aid Office under the guidance of the Director. The role focuses on delivering accurate information to prospective and current students and supporting outreach events for the college and community.

The ideal candidate will have an Associate degree and two years of administrative experience, strong MS Office skills, and excellent interpersonal and communication abilities to support

Qualifications

• Associate degree and two years of administrative experience required.
• Proficiency with MS Office.
• Excellent interpersonal, written, and public speaking skills.
• Ability to counsel and handle difficult situations with confidentiality, sensitivity, and responsiveness to student needs.

Responsibilities

• Assists in the everyday functions of the Financial Aid Office and provides general clerical support.
• Engages in extensive customer interaction by providing financial aid information to students via phone or in person.
• Guides students on issues affecting eligibility and assists in related registration processes.
• Assists visitors by answering calls, emails and chats with information on federal, state, and institutional aid rules.
• Provides timely, clear information to students and parents to clarify questions and required documents.

Skills

Interpersonal communication

Public speaking

Written communication

Customer service

Education

Associate degree

Tools

MS Office

Job description

Victoria College is seeking a full-time Financial Aid Specialist to assist in the daily operations of the Financial Aid Office under the guidance of the Director. The role focuses on delivering accurate information to prospective and current students and supporting outreach events for the college and community.

The ideal candidate will have an Associate degree and two years of administrative experience, strong MS Office skills, and excellent interpersonal and communication abilities to support