Student Care Coordinator

State-of-South-Carolina; South Carolina; On-site; USD 42,000 - 54,000; Full time

Job summary

York Technical College, a public two-year institution in South Carolina, seeks a Student Care Coordinator to manage Basic Needs casework, emergency assistance, and student support services. You will assess student needs, connect them with college resources and community programs, and maintain confidential case records.

The role includes coordinating emergency assistance, delivering financial literacy education, and supporting the CASS program for students with disabilities.

Qualifications

• Bachelor's degree required in social work, human services, counseling, or closely related field.
• At least two years of professional experience in social services case management, community advocacy, or student support services.
• Applicants indicating degree(s) on the application may be asked to provide unofficial transcripts and official copies upon hire.

Responsibilities

• Basic Needs Case Management and Resource Navigation: conduct intake, identify barriers, develop support plans, connect with services, and maintain confidential records.
• Emergency Assistance Program Administration: assist with grant applications and award processing, track outcomes and maintain records.
• Student and Employee Education: develop workshops on financial literacy and public benefits; train staff to recognize distress and refer students to resources.
• CASS Student Support: assist students seeking Counseling, Accessibility and Support Services; support services for students with disabilities.

Skills

Case management

Resource navigation

Crisis support

Student services

Education

Bachelor's degree in social work, human services, counseling, or a closely related field

Job description

York Technical College, a member of the South Carolina Technical and Comprehensive Education System, is a public, two-year institution of higher education that offers a variety of associate degrees, diplomas, and certificates. Through maximizing student success, the College seeks to contribute to the economic growth and development of York, Lancaster, and Chester counties and of the State.

The Student Care Coordinator performs the following functions:

• Basic Needs Case Management and Resource Navigation - Conducts intake assessments, identifies non-academic barriers, and develops individualized support plans. Provides short-term crisis support and connects students with College services, community organizations, government agencies, and public benefit programs. Assists with referrals and applications, follows up on services received, and maintains confidential case records.
• Emergency Assistance Program Administration - Assists students with emergency assistance grant applications and reviews requests according to established requirements. Coordinates award processing and distribution, maintains program records, and tracks and reports assistance provided and related outcomes.
• Student and Employee Education - Develops and facilitates student workshops on financial literacy, public benefits, and other topics supporting self-sufficiency. Provides training and resources to help faculty and staff recognize signs of distress and refer students to appropriate College and community resources.
• CASS Student Support - Assists students seeking services through Counseling, Accessibility, and Support Services. Provides information about CASS services at College events and supports departmental services for students with disabilities and other populations served by CASS. Performs other duties as assigned.

• Bachelor's degree in social work, human services, counseling, or a closely related field
• At least two years of professional experience in social services case management, community advocacy, or student support services

Applicants indicating degree(s) on the application may be required to provide unofficial copies of transcripts in the application process and official transcript upon hire.