Student Care Coordinator

State of South Carolina; Rock Hill (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

York Technical College is seeking a Student Care Coordinator to support students and employees by connecting them with college services, community resources, and government programs. The role emphasizes confidential case records, crisis support, and timely referrals.

The candidate will conduct intake assessments, develop individualized support plans, administer emergency assistance program processes, and deliver workshops on financial literacy and self-sufficiency.

Qualifications

• Bachelor's degree in social work, human services, counseling, or a closely related field
• At least two years of professional experience in social services case management, community advocacy, or student support services

Responsibilities

• Conduct intake assessments, identify non-academic barriers, and develop individualized support plans with short-term crisis support.
• Administer emergency assistance program applications, process awards, and maintain program records.
• Develop and facilitate student workshops on financial literacy, public benefits, and self-sufficiency.
• Support Counseling, Accessibility, and Support Services, and assist students with disabilities and other populations served by CASS.

Skills

Case management

Resource navigation

Crisis intervention

Training delivery

Education

Bachelor's degree in social work or related field

Job description

York Technical College, a member of the South Carolina Technical and Comprehensive Education System, is a public, two-year institution of higher education that offers a variety of associate degrees, diplomas, and certificates. Through maximizing student success, the College seeks to contribute to the economic growth and development of York, Lancaster, and Chester counties and of the State.

The Student Care Coordinator performs the following functions:

• Basic Needs Case Management and Resource Navigation - Conducts intake assessments, identifies non-academic barriers, and develops individualized support plans. Provides short-term crisis support and connects students with College services, community organizations, government agencies, and public benefit programs. Assists with referrals and applications, follows up on services received, and maintains confidential case records.
• Emergency Assistance Program Administration - Assists students with emergency assistance grant applications and reviews requests according to established requirements. Coordinates award processing and distribution, maintains program records, and tracks and reports assistance provided and related outcomes.
• Student and Employee Education - Develops and facilitates student workshops on financial literacy, public benefits, and other topics supporting self-sufficiency. Provides training and resources to help faculty and staff recognize signs of distress and refer students to appropriate College and community resources.
• CASS Student Support - Assists students seeking services through Counseling, Accessibility, and Support Services. Provides information about CASS services at College events and supports departmental services for students with disabilities and other populations served by CASS. Performs other duties as assigned.

• Bachelor's degree in social work, human services, counseling, or a closely related field
• At least two years of professional experience in social services case management, community advocacy, or student support services

Applicants indicating degree(s) on the application may be required to provide unofficial copies of transcripts in the application process and official transcript upon hire.