Student Assistant - COM Educational Affairs - Technology Focused (Conroe)

Sam Houston State University; Huntsville (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

Sam Houston State University seeks a detail-oriented Student Assistant in Conroe, TX, to support the Academic Technology team within the College of Osteopathic Medicine. This role involves troubleshooting technology systems, providing technical support, and assisting with classroom technologies.

The ideal candidate enjoys problem-solving and has experience with Microsoft 360 and Windows troubleshooting. This position offers valuable hands-on experience in a fast-paced, service-oriented environment that supports the university's educational mission.

Qualifications

• Preferred experience with Microsoft 360 and troubleshooting of Windows.
• Strong organizational skills and attention to detail.
• Experience with help desk environments is a plus.

Responsibilities

• Support the Academic Technology team in troubleshooting and optimizing technology systems.
• Assist with basic technical support and equipment setup.
• Help with documentation of processes and guides.

Skills

Microsoft 360

Basic troubleshooting of Windows

Customer service mindset

Organizational skills

Familiarity with Blackboard

Tools

Audiovisual equipment

Classroom technology

Job description

Job Title

Student Assistant - COM Educational Affairs - Technology Focused (Conroe)

Department

COM Educational Affairs

Location

Conroe, TX at the College of Osteopathic Medicine

Nature & Purpose of Position

As an Information Technology Student Assistant in the College of Osteopathic Medicine, you will support the Academic Technology team and Educational in maintaining, troubleshooting, and optimizing technology systems that enhance teaching, learning, and daily operations. This role provides hands‑on experience with enterprise academic technologies, classroom support, and user assistance for faculty, staff, and students.

You will assist with tasks such as basic technical support, equipment setup, software troubleshooting, and documentation of processes and guides. This position may also support learning platforms, classroom technologies, and emerging tools used across the college.

The preferred candidate is a detail‑oriented problem solver with a strong interest in technology and customer support. We are looking for someone who can work independently, communicate effectively with a variety of users, and demonstrate a strong professional drive and commitment to supporting the SHSU-COM mission. This is a fast‑paced, service‑oriented role that may involve daily technical requests and varied responsibilities.

Other Requirements for the Position

• Preferred experience with Microsoft 360, basic troubleshooting of Windows, and familiarity with learning management systems (e.g., Blackboard).
• Experience with audiovisual equipment, classroom technology, or help desk environments is a plus.
• Strong organizational skills, attention to detail, and customer service mindset are highly desirable.

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.