Student Advocacy Officer

Ohio State University; Columbus (OH); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

State retirement plan

Job summary

The Ohio State University seeks a Program Coordinator for the Student Advocacy Center. You will provide advocacy, case management, consultation, and referral services to students facing barriers to success, helping them navigate campus systems and connect to resources.

You will collaborate with faculty, staff, and campus partners to address student concerns, identify barriers, and improve processes, with a focus on crisis response and promoting student well-being and persistence.

Qualifications

• Bachelor’s degree in Social Work, Counseling or related field; 4 years of relevant experience.
• Experience advising students with diverse needs.
• Strong written and verbal communication skills; background check required.

Responsibilities

• Provide comprehensive advocacy, case management, consultation, and referral services.
• Assess student needs and develop individualized action plans.
• Collaborate with campus partners to resolve student concerns.
• Coordinate university response to student crises.

Skills

Communication

Case management

Advising students

Collaboration

Education

Bachelor's degree in Social Work or related field

Master's degree in Higher Education or related field

Job description

Job Title: Student Advocacy Officer Department: Student Life | Student Advocacy

The Program Coordinator within the Student Advocacy Center provides comprehensive advocacy, case management, consultation, and referral services to students experiencing barriers to their success. Serving as a central point of support, the Program Coordinator works collaboratively with students to assess their needs, develop individualized action plans, connect them with appropriate campus and community resources, and help them navigate complex university systems, policies, and procedures.

Through ongoing case management, this position empowers students to address challenges that may affect their academic progress and overall well-being, while promoting student persistence and success.

The Program Coordinator also serves as a trusted resource for faculty, staff, and campus partners by providing consultation on student concerns, facilitating communication among stakeholders, and helping identify practical solutions to complex situations.

In addition to direct student support, the Program Coordinator collaborates with university departments to identify emerging trends and systemic barriers affecting the student experience, contributing to improvements in institutional processes, coordinated care, and campus support services.

A secondary focus of the position is coordinating the university's response to student crises, including student deaths and significant personal emergencies. working with campus partners to ensure timely and compassionate support for those impacted.

The Program Coordinator exercises sound judgment, discretion, and empathy while navigating complex situations and building collaborative relationships that advance student success, the mission of the Student Advocacy Center, and Student Life.

Qualifications

Required: Bachelor’s degree in Social Work, Counseling or related field, or equivalent combination of education and experience; 4 years of relevant experience; experience in advising students with diverse needs; strong written and verbal communication skills. Successful completion of a criminal background check.

Desired

Master’s degree in Higher Education, Counseling, Social Work, or related field; 4 to 8 years of relevant experience; extensive knowledge of university policies and procedures.

Function

Student Life Subfunction: Student Advocacy Career Level: Specialized 3

Additional Information

The pay range for this position is $47,700 to $62,300. The offers are based on candidate experience, internal equity, and the unit’s available budget.

MISSION The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

Location: Younkin Success Center (0052) Position Type: Regular Scheduled Hours: 40 Shift: Varying Shifts Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

At Ohio State, you’ll find work that inspires you.

We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for you.

Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

As Buckeyes, we accomplish more together.

No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care.

Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit.

We bring out the best in people, help each other succeed and learn together.

By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers.

We’re a team of dedicated colleagues with access to boundless resources that support you.