Student Advisor- Smith YABC

East Side House; New York (NY); Hybrid; USD 41,000 - 50,000; Full time

Job summary

East Side House in the Bronx is seeking a Student Advisor to support the Youth and Adolescents division. You will serve as the primary contact for about 50 students, guiding college and career readiness, attendance, and academic progress while coordinating with counselors and teachers to advance credits and post-secondary plans.

You will conduct interviews, monitor social-emotional development, and document interactions in Salesforce and Google Suite.

Qualifications

• B.A./B.S.W. degree required with at least two years youth services experience.
• Excellent verbal, analytical, written, communication, and organizational skills.
• Ability to work in a team-oriented environment and multi-task.
• Strong interpersonal skills and time management skills.
• Proficient with Microsoft Office including Word and Teams / Google Suite, Zoom, and other applications.

Responsibilities

• Be primary contact for a caseload of approximately 50 students.
• Conduct interviews with students and family members.
• Conduct daily attendance, academic, and social-emotional outreach via phone, remotely, or home visit.
• Consult with guidance counselors on student credit accumulation, graduation date, and post-secondary plans.
• Consult with teachers and provide feedback to students on academic performance.
• Attend administrative meetings and program trainings; virtual attendance may be required.
• Meet with caseloads in group or individual settings to assist academic, career, and personal goals.
• Conduct workshops and groups for caseload.
• Educate students about colleges, FAFSA, admissions processes, and testing; advise on realistic choices.
• Document all interactions with students in Salesforce, Google Suite, and other data systems.

Skills

Verbal communication

Written communication

Analytical skills

Organizational skills

Teamwork

Time management

Education

B.A./B.S.W. degree

Tools

Microsoft Word

Microsoft Teams

Google Suite

Zoom

Job description

Description

Position Title: Student Advisor

Department: Youth and Adolescents Division

Site/Location: Alfred E. Smith YABC
333 E. 151 Street Bronx, NY 10451

Job Classification: Non-Exempt
Full Time

Salary Range: 45,000 Annual

Reports To: Program Director

MISSION STATEMENT

East Side House cares for the individuals, families, and communities we serve by expanding opportunities to live more fulfilling lives through education, career, and supportive services.

JOB DESCRIPTION

Summary/ Objective

East Side House (ESH) is a community resource in the Bronx and Northern Manhattan. We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families, and their community. ESH’s YABC Program aligns with our mission by providing high-quality programs and services within community centers and school partnerships.

Reporting to the Program Director, the Student Advisor is responsible for Student Advisor and will provide support over a wide variety of areas including college and career readiness, academic progress monitoring, day-to-day student issues, social-emotional and personal development. The Student Advisor will follow the Primary Person Model where they will be the first point of contact for students, parents and staff members. As a member of the Smith YABC the Student Advisor is expected to work collaboratively with our partner school faculty and staff to ensure each student’s academic success.

Essential Functions and Responsibilities

Under the supervision of the Program Director the Student Advisor will be responsible for but not limited to the following:

• Be a primary person of contact for a caseload of approximately 50 students
• Conduct interviews with students and family members
• Conduct daily attendance, academic, and social-emotional outreach via phone, remotely, or home visit
• Consult with guidance counselors on student credit accumulation, graduation date, and post-secondary plans
• Consult with teachers and provide feedback to students on academic performance
• Refer students to academic and support services as neededAttend administrative meetings, program training and staff development. Meetings may require virtual attendance
• Meet with caseloads in a group or individual setting to assist them in their academic, career, and personal goals. Some individual and group work will require the usage of remote platforms, or be socially distanced
• Conduct workshops, social-emotional groups, interest groups, or other groups for caseload
• Educate students about colleges, the college admissions process, FAFSA, trends, procedures, and testing; advise students as they go through the process and help them aspire realistically and choose wisely
• Walk students through employment opportunities
• Conduct informal counseling sessions for students to support their social-emotional development
• Document all interactions with students on Salesforce, Google Suite, and other data systems as required
• Participate in civic and community building efforts and activities as assigned via East Side House Community Development
• Participating in and helping arrange field trips, special events and extracurricular activities
• Provide other program support functions as required
• Maintain flexible hours and workdays, some overnight trips required
• Some evenings, weekends, and remote work required

Please note that in case of a DOE shutdown, ESH will re-issue protocols accordingly.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

To perform this position successfully, the Student Advisor must be able to fulfill all the elements of the job description to the highest standard and be able to work well with colleagues in a high energy and collaborative work environment. Additional qualifications include:

Education / Experience

• B.A/ B.S.W. degree is required with at least two years youth services experience.
• Excellent verbal, analytical, written, communication, and organizational skills.
• Ability to work in a team-oriented environment and multi-task.
• Strong interpersonal skills and time management skills.
• Demonstrated knowledge of community service/ development.
• Minimum intermediate knowledge and experience with Microsoft Office including Word and Teams / Google Suite, Zoom, and other applications.

Competencies

• Problem Solving/ Analysis
• Communication Proficiency
• Customer Service/ Client Focus
• Teamwork Orientation
• Time Management/Ability to meet deadlines

Clearance

Employees must be clear to work at ESH. Employment is contingent upon successful completion of background checks and/or screenings.

Supervisory Responsibility

N/A

Physical Demands

This role may involve occasional lifting or moving of items up to 25 pounds and routine use of standard office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Expected Work Schedule

The work schedule expected for this position is: Monday-Thursday, 12:30PM- 8:30PM Friday, 9:00AM- 5:00PM as aligned to the needs of the program/ service. The schedule may be adjusted based on ESH’s operational needs, with notice provided whenever possible.

EEO Statement

East Side House (ESH) is an Equal Opportunity Employer and strongly encourages individuals with disabilities, and veterans to apply. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.