Student Advisor - LTW

East-Side-House-Settlement; New York (NY); On-site; USD 41,000 - 50,000; Full time

Job summary

East Side House Settlement is seeking a Student Advisor in Bronx, NY to support a caseload of 60–70 students with college and career readiness, academic progress monitoring, and social-emotional development.

You will collaborate with counselors and teachers, conduct intake interviews, manage attendance and progress, and help students navigate FAFSA and post-secondary plans. Proficiency with Salesforce and Google Suite is expected.

Qualifications

• Bachelor’s degree in education, human services, or related field.
• 3–5 years’ experience with youth at risk and/or in a school setting.
• Experience with counseling and knowledge of community resources.
• Able to communicate effectively both orally and in writing with families and staff.
• Able to use public transportation and travel independently.
• Strong computer skills including Word and Excel.

Responsibilities

• Serve as primary contact for a caseload of approximately 60–70 students.
• Conduct intake interviews with students and family members.
• Monitor attendance, academics, and social-emotional progress.
• Consult with guidance counselors on credits, graduation, and post-secondary plans.
• Refer students to academic and support services as needed.
• Attend meetings and trainings; participate in program activities.
• Lead workshops and groups for students; provide counseling support as needed.
• Document interactions in Salesforce, Google Suite, and other data systems.

Skills

Communication skills

Organizational skills

MS Word

Excel

Bilingual English/Spanish

Independent worker

Education

Bachelor’s degree in education, human services, or related field

Tools

Salesforce

Google Suite

Job description

Position TitleStudent AdvisorDepartmentLTWSite/LocationLTW07Bronx Regional1010 Rev. James A PoliteBronx, NY 10459Job ClassificationNon-ExemptFull TimeSalary Range$45k annuallyReports ToDirector of Bronx Regional LTW programMISSION STATEMENTEast Side House cares for the individuals, families, and communities we serve by expanding opportunities to live more fulfilling lives through education, career, and supportive services.JOB DESCRIPTIONSummary/ ObjectiveEast Side House Settlement (ESH) is a community resource in the South Bronx. We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families and the communities.The partnership with Bronx Regional High School is designed to re-engage high school students who are over-age and under-credited or have dropped out of high school.East Side House Settlement’s Learning-to-Work Program enhances the school’s academic component by offering additional academic support, career and education exploration, work preparation, skill development, and internships.Essential Functions and ResponsibilitiesUnder the direction of the Program Director the Student Advisor will provide support over a wide variety of areas including college and career readiness, academic progress monitoring, day-to-day student issues, social-emotional and personal development. Student Advisors will follow the Primary Person Model where they will be the first point of contact for students, parents, and staff members The roles and responsibilities consist of the following:Be a primary person of contact for a caseload of approximately 60-70 studentsConduct intake interviews with students and family membersConduct daily attendance, academic, and social-emotional outreach via phone, remotely, or home visitConsult with guidance counselors on student credit accumulation, graduation date, and post-secondary plansConsult with teachers and provide feedback to students on academic performanceRefer students to academic and support services as neededAttend administrative meetings, program trainings and staff development. Meetings may require virtual attendanceMeet with caseload in a group or individual setting to assist them in their academic, career, and personal goals. Some individual and group work will require the usage of remote platforms, or be socially distancedConduct workshops, social-emotional groups, interest groups, or other groups for caseloadEducate students about colleges, the college admissions process, FAFSA, trends, procedures, and testing; advise students as they go through the process and help them aspire realistically and choose wiselyWalk students through employment opportunitiesConduct informal counseling sessions for students to support their social-emotional developmentDocument all interactions with students on Salesforce, Google Suite, and other data systems as requiredParticipate in civic and community building efforts and activities as assigned via East Side House Community DevelopmentParticipate and help arrange field trips, special events and extracurricular activitiesProvide other program support functions as requiredMaintain flexible hours and workdays, some overnight trips requiredSome evenings, weekends, and remote work requiredOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.QualificationsTo perform this position successfully, the Student Advisor must be able to fulfill all the elements of the job description to the highest standard and be able to work well with colleagues in a high energy and collaborative work environment. Additional qualifications include:Education / ExperienceBachelor’s degree in education, human services, or related field.Minimum of 3-5 years’ experience with youth at risk and/or school settingPrior experience with counseling and/or experience working with and knowledge of community resources.Ability to effectively communicate orally and in writing with family, staff and community membersAbility to foster and maintain positive, professional relationships with participating familiesAbility to use public transportation and travel independentlyMust be able to work independentlyDemonstrated initiative, creativity, flexibility and follow-throughExcellent computer skills including strong working knowledge of Microsoft Word and ExcelBilingual English/ Spanish strongly preferredClearanceEmployees must be clear to work at ESH. Employment is contingent upon successful completion of background checks and/or screenings.NYC Department of Investigation Comprehensive Background ClearanceNYC Department of Health Medical ClearanceNYS Statewide Central Registry ClearanceNYS Staff Exclusion List ClearanceNYS Sex Offender Registry ClearanceCOVID Vaccine-As a recipient of Federal, State, and local funds, all staff are expected to be fully vaccinated or able to obtain vaccination before their start dateWork EnvironmentThis job operates in the office. Time in the office will be used to input case notes, supervision, etc. Travel is expected for agency events, home visits or trips.Supervisory ResponsibilityN/APhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. This role requires the ability to carry, lift, and pull activity supplies to family homes.TravelThe Student Advisor will be expected to conduct weekly home visits.Expected Work ScheduleThe work schedule expected for this position is: Mon – Friday 8:00 a.m. to 4:00 p.m, as aligned to the needs of the program/ service. The schedule may be adjusted based on ESH’s operational needs, with notice provided whenever possible. Possible work on weekends, holidays or after work hours for projects, special events, etc. to meet program operational goals.EEO StatementEast Side House (ESH) is an Equal Opportunity Employer and strongly encourages individuals with disabilities, and veterans to apply. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.