Student Admissions Specialist

asu; Phoenix (AZ); On-site; USD 53,000 - 55,000; Full time

Job summary

Arizona State University, Downtown Phoenix Campus, seeks an Outreach/Recruitment Coordinator 1 to recruit, counsel, and support prospective students for the MSW program and admissions. The role interfaces with CASA and the School of Social Work to coordinate graduate admissions processes and undergraduate recruitment activities.

The position emphasizes relationship-building with students, families, educational partners, and university stakeholders, with data-driven decisions and on-site duties

Qualifications

• Associate's degree and one year of experience relevant to the area; or an equivalent combination of experience and training.
• Equivalent combination of experience and training may qualify for this role.
• Experience in student recruitment or admissions is preferred.

Responsibilities

• Recruit, counsel, and support prospective MSW students through the admissions process.
• Coordinate graduate admissions from application through decision.
• Collaborate with CASA to support undergraduate recruitment efforts for School of Social Work programs.
• Maintain accurate CRM and admissions data, document interactions, and run queries.
• Provide timely, student-centered support throughout the prospective student lifecycle.
• Communicate admission status and policies to students, faculty, staff and partners.
• Assist with enrollment planning by analyzing recruitment and admissions data.

Skills

Recruitment

Counseling

Student support

Relationship building

CRM software

Admissions data analysis

Public speaking

Education

Associate's degree

Tools

CRM software

Job description

Job Profile

Outreach/Recruitment Coordinator 1

Job Family: Student Recruitment and Admission

Time Type: Full time

Minimum Qualifications

Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description

Under general supervision, recruits, counsels, and supports prospective students interested in enrolling at Arizona State University, with primary responsibility for Master of Social Work (MSW) recruitment and graduate admissions. Embedded within the School of Social Work, this position builds relationships with prospective students, families, educational and community partners, faculty, staff, and university stakeholders; coordinates graduate admissions processes from application through decision; and supports recruitment and enrollment goals. The position also coordinates with the Watts College Center for Academic and Student Affairs (CASA) on undergraduate recruitment efforts and uses recruitment and admissions data, systems, policies, and procedures to provide accurate, timely, student-centered support throughout the prospective student lifecycle.

This position is based at the Phoenix Downtown campus and on-site work will be required. The anticipated start date is immediate.

Position Salary Range

$53,000 - $55,000 per year; DOE

Location

Arizona State University, Downtown Phoenix Campus

411 N. Central Avenue, Phoenix, AZ 85004

Essential Duties

• Implements recruitment strategies to attract and enroll students within assigned populations and markets; develops and maintains relationships with prospective students, families, counselors, schools, community colleges, universities, and other educational and community partners.


• Actively participates in recruitment activities to support enrollment goals, including individual meetings with prospective students, information sessions and presentations, recruitment fairs, tabling, campus visits, virtual events, and off-campus recruitment activities.


• Provides individualized support to prospective MSW students from initial inquiry through application, admission, and enrollment to promote a seamless transition to the university.


• Coordinates with the Watts College Center for Academic and Student Affairs (CASA) to support undergraduate recruitment efforts for School of Social Work programs, including prospective student outreach, recruitment events, presentations, and other activities designed to increase awareness of undergraduate social work educational opportunities.


• Guides prospective MSW students through the graduate admissions process, including application requirements, required materials, admission criteria, deadlines, review timelines, and next steps; conducts applicant follow-up to support application completion.


• Coordinates graduate admissions processing for assigned School of Social Work programs, including monitoring applications for completeness; reviewing application materials, academic credentials, and transcripts for alignment with admission requirements; facilitating application review and decision workflows; and supporting timely admission decisions.


• Communicates application and admission status information to prospective students and, as appropriate, faculty, staff, and university partners; interprets and explains graduate admission policies and procedures consistent with established university and School of Social Work requirements.


• Maintains accurate prospective student and applicant information in designated CRM (i.e., customer relationship management system), student information, and admissions systems; documents interactions, updates records and tracking tools, runs queries, and monitors progression through recruitment and admissions pipelines.


• Analyzes recruitment, application, admission, and enrollment data; prepares reports on applicant progression, admission outcomes, enrollment targets, and other measures to evaluate recruitment strategies and inform enrollment planning.


• Develops and maintains graduate admissions process documentation, applicant communications, tracking tools, and related resources; identifies opportunities to improve the efficiency, accuracy, and student experience of admissions processes.


• Reviews graduate program admission requirements and recruitment information across relevant university and School of Social Work resources and recommends updates to help ensure information provided to prospective students is accurate, consistent, and current.


• Develops and maintains working knowledge of the School of Social Work, MSW program offerings, curriculum and program pathways, admission requirements, student opportunities, relevant ASU policies and resources, and the social work profession to effectively recruit, counsel, and support prospective students.


• Collaborates with Scho