Student Administrative Assistant, Physical Therapy Clinic

University of Georgia; Athens (GA); On-site; USD 15,000 - 18,000; Full time

Job summary

The University of Georgia is seeking a Student Assistant to support the Administrative Assistant in the Physical Therapy clinic in the Athens area. This position handles telephone coverage, scheduling, patient check-in, and basic clerical tasks to keep the front desk running smoothly.

Ideal candidates are reliable, detail-oriented, and able to communicate clearly with patients and staff. The role is hourly, $12 per hour, and starts around 10/25/2026; open until filled.

Responsibilities

• Provides effective telephone coverage for incoming calls to the clinic.
• Responds to questions and requests, and takes accurate messages for others in the clinic.
• Forwards information, messages, or caller to the appropriate individual.
• Prioritizes communication to appropriate staff/resource and anticipates and obtains chart or additional information when needed.
• Interacts with callers and staff in a helpful and courteous way.
• Schedules appointments accurately and appropriately based on patient symptoms and urgency of need, eligibility, and age‑specific needs.
• Schedules appointments with appropriate clinician and within appropriate timeframe.
• Communicates appropriate information to patients regarding their visit (preparation, timeframe, date, clinician, parking, etc.).
• Verifies eligibility, local phone number, address, email address, emergency contact information and other demographic information when making appointment.
• Monitors appointment schedules to ensure appropriate assignment and flow of patients.
• Proactively calls patients who need to fill out questionnaires, bring referrals, or who are running late.
• Refers complex or special needs to nurse or manager.
• Schedules follow up appointments for correct provider and within the correct timeframe.
• Requests completion of patient questionnaire at time of scheduling. Reviews schedule for upcoming two weeks to move appointments for consistency of care for improved patient flow.
• Assists with scheduling hourly support staff and providers.

Job description

The University of Georgia is seeking a Student Assistant to support the Administrative Assistant in the Physical Therapy clinic in the Athens area. This position handles telephone coverage, scheduling, patient check-in, and basic clerical tasks to keep the front desk running smoothly.

Ideal candidates are reliable, detail-oriented, and able to communicate clearly with patients and staff. The role is hourly, $12 per hour, and starts around 10/25/2026; open until filled.