Student Achievement Coach

SupportFinity™; East Hartford (CT); On-site; USD 41,328 - 49,593; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) with company match

Paid time off & holidays

Job summary

Arizona College of Nursing is seeking a Student Achievement Coach to improve student outcomes by proactively assisting a designated caseload with academic support resources. The role supports the BSN program and aligns with College student affairs.

Must have a Bachelor's degree and at least two years in a metric-driven role, plus strong communication skills. The position offers an hourly pay range with robust health and welfare benefits and a 401(k) with company match.

Qualifications

• Bachelor's degree, or equivalent experience in education.
• Two or more years' experience in a metric-driven role.
• Driven to engage students proactively.
• Ability to craft clear, effective, and professional communications.

Responsibilities

• Student engagement and support, including proactive outreach and resource coordination.
• Documentation and metric evaluation—tracking outreach and regulatory compliance where applicable.
• Campus community development—planning events and promoting activities; proctoring exams.

Skills

Communication skills

Proactive engagement

Team collaboration

Education

Bachelor's degree

Job description

Why You Should Work With Us:

Arizona College of Nursing is a rapidly growing nursing school that transforms people’s lives by preparing them for careers in nursing and improving communities through the care its graduates provide. As a leading nurse educator, Arizona College of Nursing offers students the opportunity to earn a bachelor’s in nursing in 3 years or less with qualified transfer credits. Our quality nursing curriculum prepares students for an in-demand career to help communities overcome the chronic, well-known, and increasing nursing shortage. Through the execution of a targeted growth strategy, the college plans to meet the growing demand for nurses by launching campuses in markets where bachelor’s prepared nurses are needed.

Putting students first, we are dedicated to providing students with an exceptional education in growing healthcare fields; teaching them relevant, required skills for today and the future. Our culture is positive, supportive, and collaborative. As a team, we continually embrace our core values:

• Passion: We love helping others succeed.
• Excellence: We strive to be the best.
• Adaptability: We learn, in part, by trying new ideas.
• Accountability: We own our results.
• Integrity: We do the right thing.

What You’ll Do:

The Student Achievement Coach is responsible for improving student outcomes through proactively contacting and providing academic support resources to a designated caseload of students. Their purpose is to positively impact academic achievement and retention goals for the BSN Program in alignment with College student affairs.

Essential responsibilities:

• Student engagement and support.
  • Assist students, including those with academic challenges, to ensure coordinated access to academic support and community resources.
  • Provide prompt and friendly service to students, arrive on time, and maintain consistent attendance.
  • Regularly and proactively engage with students in assigned caseload through various communication methods (e.g., text, phone, email, face-to-face), ensuring documentation of all interactions.
  • Actively listen to students and direct them to appropriate community and College resources.
  • Assist in deescalating stressful situations for students.
  • Impact student success, monitor students' progress through the program, including grades and attendance.
  • Refer students to the Academic Support Coordinator for academic services and accommodations; collaborating with the Academic Support Coordinator to ensure students receive necessary support.
• Documentation and metric evaluation.
  • Document students’ reason for withdrawal from the program or excessive absences in compliance with regulatory requirements.
  • Evaluate trends and effectiveness of activities.
  • Track outreach efforts and outcomes; meet or exceed benchmarks for communication outreach.
  • Partner with the College student affairs department to coordinate campus compliance with Title IX regulations, including accurately recording, and tracking all reports and investigations related to Title IX complaints.
• Campus community development and activities.
  • Plan, organize, and execute campus activities to develop campus community.
  • Promote and celebrate activities in a variety of communication channels.
  • Proctor student exams.

At Arizona College of Nursing, we believe in a collaborative approach where all colleagues work together towards our shared goals. It's important to note that this list doesn't cover everything you'll be asked to do or need to do. We value adaptability and flexibility as we grow and evolve as an organization.

What We Need From You:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.

Must have:

• Bachelor's degree, or equivalent experience in education.
• Two or more years' experience in a metric-driven role.
• Driven to engage students proactively.
• Ability to craft clear, effective, and professional communications.

Nice to have:

• Two or more years' experience in registrar, career services, student services, or related department from an educational institution.
• Experience planning and executing mid to large-scale events.

What We Are Offering You:

Base hourly pay range of $30.00-$36.00 USD commensurate with experience. Dynamic organizational culture within a supportive working environment. Rest and relaxation with generous PTO and holiday benefits. Robust health and welfare benefits package including, but not limited to, medical, dental, and vision. Preparation for the future with a 401(k) and company match.

Our schools prohibit discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, genetic information, veteran status, or any other status protected by applicable law to the extent prohibited by law.