Student Accounts Specialist

Campus; Atlanta (GA); On-site; USD 47,000 - 56,000; Full time

Benefits offered by this job

Base salary + equity grant

Medical, dental, and vision insurance

401(k) match

Fertility benefits via Carrot

Hybrid work schedule

Paid holidays

Job summary

Campus is seeking a full-time Student Accounts Specialist to join the Campus Scholars team in Atlanta. You will manage ledger charges, student billing, and collections, with a focus on accuracy and confidentiality.

The role requires collaboration with Financial Aid and Student Success Coaches to optimize payment plans and funding packages. You’ll engage with students through emails and texts, handle prorations, and ensure timely responses to inquiries while maintaining high service standards.

Qualifications

• Minimum 2 years in student accounts in a college/university setting.
• Minimum 1 year experience in financial aid.
• Bachelor's degree in a related field; certifications preferred.

Responsibilities

• Process ledger card charges and student billing.
• Follow up on past-due accounts and prorate as needed.
• Package non-title IV funding and assist in collections.
• Set up payment plans and send reminders via email/text.
• Coordinate with Financial Aid to update packaging for funding status.
• Communicate clearly with diverse student populations.

Skills

Student accounts experience

Financial aid experience

Bachelor's degree in finance/account/é

Detail-oriented

Confidentiality

Communication skills

Microsoft & Google apps

Education

Bachelor's degree in finance, accounting, or education

Tools

Microsoft Office

Google Workspace

Job description

About Campus

Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed, but outcomes haven’t. Traditional college hasn’t kept up with the aspirations of today’s students—and they can’t afford to wait.

At Campus, we’ve built a two-year, accredited college where students learn from top professors at universities like Princeton, Stanford, and Howard, in live, online classes. Our students graduate with in-demand business and AI skills—ready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Company’s Most Innovative Companies of 2024.

We’re backed by an exceptional investor team that believes deeply in our vision for the future of education, including General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O’Neal, and others.

The world has changed. Higher ed needs to catch up, and we’re leading the way—come join us!

About the Role

We are seeking a passionate full‑time Student Accounts Specialist to join our Campus Scholars team. Your primary responsibilities will include processing ledger card charges, student billing, past‑due account follow up, account prorations, packaging non‑title IV funding and collections processes.

You're excited about this opportunity because you will…

• Package payment plans and set up automatic emails/texts payment reminders
• Post student payments and respond to student inquiries regarding payment plans
• Review and post charges after add/drop period
• Remind students of delinquent payments and notify Student Success Coaches if a student becomes two months overdue. Notify Student Success Coaches if final payment in quarter has not been paid prior to term end
• Work with Financial Aid to ensure packaging is updated for students who have been identified as not funded or underfunded
• Work with Financial Aid before new academic year starts for continuing students to identify students that will have new payment plans and work with SAS II to get payment plans set up
• Process student account prorations

We're excited about you because…

• You have a minimum of 2 years of direct experience of working in the student accounts functional area in a college or university setting
• You have a minimum of 1 year experience working in financial aid
• You have a Bachelor's degree in a related field (e.g., finance, accounting, or education). Relevant certifications or professional development in financial aid administration preferred.
• You are detail‑oriented with the ability to manage multiple tasks and meet deadlines
• You have an ethical and professional conduct, ensuring confidentiality and privacy of student information
• You have excellent communication and interpersonal skills to provide clear and concise information to diverse audiences
• You have experience with Microsoft and Google applications

Location

Atlanta, GA | Onsite Tuesday, Wednesday & Thursday from 10 am to 7 pm EST daily, remote Monday & Friday.

What you'll get

• A compensation package that includes a base salary ($47,000 - $56,000) + equity grant
  • Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized.
• Medical, dental, and vision insurance
• 401(k) match
• Fertility benefits via Carrot
• Hybrid work schedule (Monday & Friday remote; Tuesday-Thursday in-office)
• Flexible Time Away + paid holidays
• In‑office lunches for our Atlanta office
• Social events - happy hours, birthday celebrations, holiday parties, & more!
• Opportunity to make an impact – you’ll be an integral player in bringing our vision to life