Student Accounts Coordinator/Staff Accountant

Johnson C. Smith University; Charlotte (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading university is seeking an Accounts Receivable Manager to oversee student accounts and related financial processes. The successful candidate will manage accounts receivable, respond to inquiries, and collaborate with various departments to ensure compliance with federal regulations. This role requires strong organizational and communication skills, along with a bachelor's degree and relevant experience in higher education finance.

Qualifications

• 3 to 5 years of relevant management experience in accounts receivable.
• Ability to work independently and collaboratively, adapt to changing requirements and deadlines.
• Experience at a higher education institution preferred.

Responsibilities

• Manages and maintains accuracy of tuition and debt subsidiary accounts for students.
• Responds to inquiries from students, parents, staff, and faculty regarding student account matters.
• Collaborates with other university departments to ensure accurate automated processes.

Skills

Communication

Organizational skills

Interpersonal skills

Administrative skills

Education

Bachelor’s degree in business administration or a related field

Tools

Jenzabar

Job description

Responsibilities

Under occasional supervision, manages and maintains tuition and bad debt subsidiary accounts for all students and employees, maintains student accounts receivable, and oversees the financial clearance process. Performs collections on active and inactive accounts and related duties as required. Reports to the Student Accounts Manager.

Specific Duties and Responsibilities

Essential Job Functions

• Manages and maintains accuracy of tuition and debt subsidiary accounts for all students and performs related work as required.
• Makes adjustments to accounts; edits and posts transactions to the general ledger.
• Monitors student account credit balances, prepares refunds by analyzing data from the credit balance report, and submits requisitions to Accounts Payable for check processing. Ensures compliance with federal regulations regarding credits and refunds.
• Reconciles tuition, housing, and meal charges to the general ledger monthly; reconciles revenue with the number of students each semester.
• Responds to inquiries from students, parents, staff, faculty, and outside agencies regarding student account matters via phone, email, mail, and in person.
• Reviews and analyzes student accounts; counsels students and parents on transactions related to tuition, fees, and costs. Assists with financial clearance during registration periods.
• Collaborates with Information Technology, Admissions, Financial Aid, Athletics, and other university departments to ensure automated processes and programs are accurate and up to date.
• Conducts presentations and represents the Student Accounts Office at events. Performs other duties as needed to meet departmental and organizational goals. Willing to work evenings and weekends.
• Processes electronic requests for invoicing and student account information, ensuring accuracy in postings.

Qualifications

• Bachelor’s degree in business administration or a related field from an accredited institution.
• 3 to 5 years of relevant management experience in accounts receivable.
• Excellent communication, organizational, interpersonal, and administrative skills.
• Ability to work independently and collaboratively, adapt to changing requirements and deadlines.
• Willingness to assist other areas within the Business and Finance Office.
• Experience at a higher education institution preferred.
• Preferred Jenzabar experience.

Supplemental Information

To apply, please include a cover letter, resume, and contact information for three supervisory references, including your most recent supervisor.

Finalists will be subject to a background check. Employment is contingent upon successful completion of a background investigation, including criminal history and identity verification.