Student Accounts Cashier

Bethel University; Mishawaka (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading university in Indiana is seeking a Student Accounts Cashier. This entry-level role involves processing payments, reconciling transactions, and providing exceptional customer service to students and staff. Ideal candidates will have strong data entry skills and a high school diploma. Join a supportive team dedicated to enhancing the student experience.

Qualifications

• Entry-level; six months of related experience preferred.
• Ability to multitask and handle high-volume data entry accurately.

Responsibilities

• Process payments accurately and reconcile transactions daily.
• Assist with cash audits and handle inquiries regarding bills.
• Manage account holds and advise students on payment plans.

Skills

Customer Service

Data Entry

Interpersonal Skills

Multitasking

Computer Literacy

Education

High school diploma or GED

Tools

Microsoft Office

Job description

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Role

The campus cashier supports the Controller, Student Accounts Manager, Staff Accountant, Business Office, and Financial Aid. The primary responsibilities include receiving, reconciling, and preparing deposits of cash, checks, and credit cards received by the university. The role also involves data entry into multiple software systems, maintaining files, and providing customer service to students, parents, faculty, and staff both in person and over the phone.

Essential Functions & Responsibilities

• Process payments accurately in the appropriate system.
• Reconcile and post transactions and deposits daily.
• Assist with cash audits to ensure compliance with cash management procedures.
• Handle phone and walk-in inquiries regarding bills, balances, and award letters.
• Perform general office duties, including issuing parking tags and ordering supplies.
• Conduct remote deposits, maintain backup documentation, and ensure financial compliance.
• Import external transactions such as campus store charges, bookstore charges, and payroll deductions.
• Manage account holds, make account recommendations, and work with students on payment plans.
• Record third-party transactions and communicate with students regarding received funds.
• Participate in registration and move-in events to assist families with payment questions.
• Advise students on using online resources like Nelnet, Flywire, and My.Bethel.
• Maintain and respond to department emails and voicemails.
• Make authorized account adjustments and perform other duties as assigned.

Performance Measurements

• Minimize errors in responsibilities.
• Balance cash drawers daily.
• Assist team members as needed.
• Improve procedures to streamline processes.
• Provide excellent customer service to students and parents.

Knowledge and Skills

Experience: Entry-level; six months of related experience preferred.

Education: High school diploma or GED.

Interpersonal Skills: Courtesy, diplomacy, tact, and confidentiality are essential.

Other Skills: Ability to multitask, handle high-volume data entry accurately, work under pressure, and have computer literacy in Microsoft Office. Knowledge of accounting is a plus.

About Bethel University

Bethel University, affiliated with the Missionary Church, aims to develop leaders for the Church and the world. Established in 1947, it is located in South Bend and Mishawaka, Indiana, serving a diverse student body and community with a variety of programs and achievements. For more information, visit www.betheluniversity.edu.

Bethel University does not discriminate based on race, color, age, sex, disability, or national origin. The university seeks applicants committed to its Christian values and lifestyle covenant. Women and minorities are encouraged to apply. The institution reserves the right to consider religious affiliation in employment decisions.