Structural Coordinator

ARCXIS

San Antonio (TX)

On-site

USD 48,000 - 64,000

Full time

13 hours ago

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Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

ARCXIS in Houston, Texas seeks a Structural Coordinator to support Foundation and Frame engineering teams by managing project intake, coordinating assignments, and tracking status. You will facilitate communication between customers, Job Captains, designers, and internal departments to keep workflows moving and projects delivering on time.

This role emphasizes accurate documentation, prioritization, and escalation of urgent issues, with a focus on cross-functional collaboration and process

Qualifications

High school diploma or GED required.
Strong organizational skills and attention to detail.
Excellent written and verbal communication.
Ability to coordinate across multiple teams.
Experience in engineering or project coordination preferred.

Responsibilities

Manage project intake and verify documentation within intake channels.
Route projects to designers and coordinate priorities and deadlines.
Serve as primary contact for customer inquiries on status and scheduling.
Maintain records and identify process improvements.

Skills

Organizational skills

Communication

Customer service

Cross-functional coordination

Problem-solving

Education

High school diploma or GED

Tools

Teamwork

Freshdesk

Vault

Job description

About Us

ARCXIS, headquartered in Houston, Texas, is the nation's number one engineering and inspections firm, touching 1 in every 7 new homes, and operating in over 28 states. Committed to innovation and excellence, our services help to build better quality homes, more quickly, at lower cost, and with less risk. Formerly known as DPIS Builder Services, Ei Companies, Post-Tension Solutions, Ensign Building Solutions Home Energy Division, and Building Energy, ARCXIS unites extensive expertise into a single brand, offering nationwide coverage with a local touch. Our portfolio includes ABCO Construction Services, LLC, United Structural Consultants, and iPermit, amplifying our reach into the multi-family, multi-use, commercial, and pre-existing residential sectors. ARCXIS is majority owned by Saw Mill Capital, LLC (Briarcliff Manor, New York). Visit us online at www.arcxis.com.

Full-time Description

About Us

Position Summary

The Structural Coordinator supports the Foundation and Frame engineering teams by managing project intake, coordinating assignments, tracking project status, and facilitating communication between customers, Job Captains, designers, and internal departments. This role ensures engineering requests are accurately processed, prioritized, and routed to support efficient workflows and timely project delivery.

Key Responsibilities

Project Intake & Coordination

Monitor and process incoming engineering requests through established intake channels.
Verify required documentation, including architectural plans, soil reports, CAD files, and supporting documents.
Complete Order Confirmations accurately within the required 24-hour timeframe.
Verify intake classifications, project timelines, and scheduling requirements.
Coordinate Freshdesk workflows and Teamwork task creation with Scheduling.

Project Assignment & Scheduling

Route projects to designated designers or Job Captains for assignment.
Coordinate project priorities, workloads, and deadlines with Job Captains.
Identify and **escalate** urgent requests, scheduling conflicts, and potential delays.
Classify Quick Turn (QT) and initial plan requests and apply Rush tags as appropriate.
Support Baxi scheduling activities as needed.

Customer Communication & Cross-Functional Coordination

Serve as a primary contact for customer inquiries regarding project status, scheduling, and deliverables.
Provide timely updates and coordinate resolution of project-related concerns.
Facilitate communication between engineering teams and other departments, including Frame/HVAC and Plot Plans/Foundations.
Escalate technical engineering questions to appropriate personnel.

Operational Support & Process Improvement

Maintain accurate project records and documentation.
Identify workflow bottlenecks and recommend process improvements.
Support standardized intake, scheduling, and coordination procedures.
Assist with additional departmental coordination activities as assigned.

Requirements

High school diploma or equivalent (GED) required.
Strong organizational skills, attention to detail, and ability to manage competing priorities.
Excellent written and verbal communication and customer service skills.
Ability to coordinate effectively across multiple teams and departments.
Strong problem-solving skills with the ability to identify and **escalate** issues.
Experience in engineering, construction, or project coordination preferred.
Familiarity with Teamwork, Freshdesk, Vault, or similar project management systems preferred.
Basic understanding of construction plans and engineering workflows preferred.

Core Competencies