Structural Applications Engineer II

ICON; Austin (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

ICON in Austin, TX is seeking a Structural Applications Engineer II to enable customers and design teams to confidently use ICON's system. The role uses structural judgment for unique cases and defines when a case is a software or BuildOS gap, owning first-responses and onboarding customers.

The position requires 5+ years in structural engineering, a bachelor’s in structural/civil engineering, and experience with BuildOS, Revit, or CAD. It is a fully on-site role based in Austin, Texas.

Qualifications

• 5+ years in structural engineering or equivalent experience.
• Bachelor's degree in structural/civil engineering or equivalent.
• Ability to independently develop or evaluate structural details and reinforcement approaches.
• Ability to read and apply structural drawings, calculations and specs.
• Familiarity with technical software platforms (BuildOS, Revit, CAD) is expected.

Responsibilities

• Serve as the structural engineering resource for applied cases and provide recommendations.
• Teach and onboard customers and teams on applying structural recommendations.
• Determine whether a structural condition is represented correctly in BuildOS and escalate software issues when needed.
• Provide recommendations for undocumented installation conditions and document outcomes in the knowledge base.
• Manage concurrent caseloads across projects, prioritizing urgency and risk.
• Coordinate with Product Development to document new products and features.
• Communicate findings and constraints clearly to internal and external stakeholders.
• Provide technical input to ICON's business and partner relationships.

Skills

Structural detailing evaluation

Reading drawings/specifications

Software literacy: BuildOS, Revit, CAD

Technical communication

Onboarding/training others

Education

Bachelor's degree in structural/civil engineering

Tools

BuildOS

Revit

CAD

Job description

ICON is seeking a Structural Applications Engineer II to enable customers, Structural Engineers of Record (SEORs), Design and Construction teams, many encountering ICON's system for the first time, to design and build with our technology confidently. This role uses structural engineering judgment for applied cases the validated product hasn't specifically addressed: new details, connections, anchorages, reinforcement approaches, and installation conditions ICON hasn't previously encountered, documented, or addressed in customer-facing resources. It determines whether a case is a structural engineering question, a gap in how a condition is represented in BuildOS, or a genuine software issue, and owns the first two directly: providing structural recommendations based on established work and teaching customers and partners how to apply them to their own projects, and configuring known-capability structural cases in BuildOS in collaboration with the Design Technologist, Applied Solutions.

RESPONSIBILITIES:

• Serve as the structural engineering resource for applied cases the validated product hasn't specifically addressed: evaluate feasibility and provide recommendations for new details, connections, anchorages, reinforcement approaches, and attached-element anchor or embed selection, including confirming whether a given approach has been used before, based on engineering judgment and precedent.
• Teach and onboard customers, SEORs, and design and construction teams, particularly those encountering ICON's system for the first time, how to apply structural recommendations to their own projects, building their working capability to design and build with the system confidently; partner with Customer Success on new-customer onboarding as needed.
• Determine whether a structural condition is correctly represented in BuildOS, configuring known-capability cases directly and distinguishing a structural design gap from a software implementation issue; escalates genuine software issues to the Software team, remaining the structural point of contact through resolution.
• Provide structural recommendations for field-surfaced and undocumented installation conditions that fall outside documented precedent, covering adjacent performance implications, with field execution remaining the customer's or contractor's responsibility.
• Convert resolved, previously undocumented structural problems into entries in ICON's internal knowledge base so they are available for future applications, distinguishing reusable applied guidance from cases that reveal a genuine product gap requiring Product Development work; partner with Product Development to produce customer-facing documentation for new products and features, so customers can apply them independently once deployed.
• Manage a caseload of concurrent structural applied requests across active projects and customers, sequencing by urgency and structural risk.
• Track recurring structural application issues across customers and projects and route them to Product Development in a structured, evidence-based format when a pattern suggests a product gap rather than a one-off case.
• Communicate structural findings, recommendations, and constraints clearly to internal stakeholders and external partners, adapting technical detail to the audience.
• Provide technical input and support to ICON's business and partner relationships as needed.

MINIMUM QUALIFICATIONS:

• 5+ years of related experience in structural engineering, reinforced concrete or precast connection design, or a closely related applied structural field, or equivalent demonstrated experience
• Bachelor's degree in structural/civil engineering, Architectural Engineering or equivalent practical experience
• Demonstrated ability to independently develop or evaluate structural details, connections, anchorages, or reinforcement approaches for conditions without existing precedent
• Demonstrated ability to read and apply structural engineering documentation (drawings, calculations, specifications) to real project conditions
• Demonstrated ability to learn and work within technical software platforms (e.g., BuildOS, Revit, CAD, or similar), even without prior experience on ICON's specific tools
• Demonstrated ability to explain technical or design decisions to clients, contractors, or less experienced team members with varying levels of technical fluency, in a design, construction, or project delivery setting

PREFERRED SKILLS AND EXPERIENCE:

• PE license, or PE-eligible
• Direct experience with digital fabrication, robotics, CNC, or additive manufacturing workflows
• Experience with concrete, precast, tilt-up, or another systemized/manufactured building method
• Direct experience working with a Structural Engineer of Record or in a design-build delivery environment
• Familiarity with anchor and post-installed anchor design (e.g., ACI 318 Chapter 17) and building code application for non-standard structural conditions
• Demonstrated experience training, onboarding, or teaching technical users, particularly those unfamiliar with a new tool, platform, or method

ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities.

Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended).

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in ICON’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

This role is based in Austin, TX.

This is a fully on-site position.