Strong Team-mate with Shift Leader Potential

City Barbeque; Blue Ash (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Bi-weekly pay

Daily pay options

Up to $2,400/year in free BBQ

25% discount when off the clock

Free uniforms and slip-resistant shoes

401(k) match up to 4%

Annual scholarship opportunity (up to

Job summary

City Barbeque in the United States is seeking a teammate with strong customer service and leadership potential to move into a Shift Leader role within 60-90 days, based on meeting criteria. The role emphasizes shift supervision, ensuring great service and product quality, and leading the team by example in line with our values and culture.

You'll train across Front of House and Back of House stations, maintain attendance, manage store flow, and support opening/closing duties and cash handling.

Qualifications

• Customer service experience in a restaurant environment (2-3 years).
• Leadership, supervisory or management experience in a restaurant (1-2 years).
• Act with integrity and honesty.
• Exercise situational leadership successfully.
• Resolve conflict professionally.
• Demonstrate effective oral communication skills.
• Collaborate with others well.
• Effectively build teams.
• Lead with positivity and appreciation.

Responsibilities

• Maintain regular attendance and punctuality and supervise shift teammates.
• Deliver backyard hospitality service, anticipate needs and support store flow.
• Delegate tasks to maintain the City Barbeque experience for guests.
• Keep calm during peak times to ensure operations meet standards.
• Organize opening/closing duties and ensure food safety and clean stations.
• Follow cash handling and register policies and maintain security.
• Train new teammates and provide constructive feedback on shifts.
• Communicate with the General Manager about performance and goals.
• Create a positive learning environment with clear, timely coaching.

Skills

Customer service

Leadership

Communication

Team collaboration

Situational leadership

Job description

Strong teammate with fast-track shift leader potential needed immediately! Great BBQ helps us grow, serving and creating happiness is the goal. We are offering the opportunity for an experienced team associate to potentially become a shift lead within 60-90 days contingent they meet the criteria required for the position.

Whether you're looking for a fun, fulfilling job, or a career that takes you places, there's a way for you to thrive at City Barbeque. City Barbeque teammates carve smoked-on-site meats, craft sides from scratch, and cultivate an atmosphere of genuine backyard hospitality in every joint, every day. No matter the role, the opportunities for growth are unmatched.

Come join City Barbeque in serving and creating happiness with America's best BBQ, while living by 4 core values:

• Safety First
• Treat others with integrity, fairness and respect
• Deliver quality without sacrifice
• Produce profit and cash flow for long-term value

Job Summary after learning all stations & areas of our teammate positions:

Shift Leaders can perform and train all duties of joint teammates. They are responsible for shift supervision of teammates in successful day-to-day shift operations. They ensure great service and product quality for guests, they lead the team by example and are a role model of standards and behaviors consistent with our values and culture.

We're Looking For Individuals Who

• Have customer service experience in a restaurant environment- 2-3 years required
• Previous leadership, supervisory or management experience in a restaurant environment (1-2 years)
• Act with integrity and honesty
• Exercise situational leadership successfully
• Resolve conflict professionally
• Demonstrate effective oral communication skills
• Collaborate with others well
• Effectively build teams
• Lead with positivity and appreciation

Summary Of Key Responsibilities

• Maintain regular and consistent attendance and punctuality
• Deliver backyard hospitality service to all guests by anticipating needs and overall store flow
• Fairly delegate tasks so that teammates can create and maintain the City Barbeque experience for the guests
• Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
• Organize opening and closing duties as assigned, ensuring food safety systems are executed and work stations are clean/safe
• Follow all cash management and cash register policies, including those for cash handling, safety and security and ensures proper cash management practices are followed by shift team
• Make certain that safety and security standards are emphasized and adhered to, and that teammates are trained in appropriate responses to unsafe situations
• Assist with new teammate training by positively reinforcing successful performance
• Communicate regularly with the General Manager to provide feedback on teammate performance during shifts and to remain current with store production goals
• Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to teammates on shift to ensure operational excellence and to improve teammate performance

Front Of House Position Training

• Cashier - walk in/drive-thru (when applicable)
• Counter Server - expo, curbside and guest services

Back Of House Position Training

• Pits - prepare and smoke meats
• Boards - line cook, meat cutter
• Prep - prepare sides and desserts from scratch
• Dishwasher - dishwasher, utility

QUALITY FOOD MADE BY QUALITY PEOPLE

Everyone likes to say it, but we really mean it: we're like one big family. After a taste of our incredible culture (not to mention the city's best barbeque), folks can't wait to join the team. City BBQ teammates love to serve, have fun at work & are eager to grow. We take care of our people with advancement opportunities, great pay and benefits, a dedication to work/life balance AND of course—the best free food. Enjoy it all when you join the City BBQ family.

JOINT teammate pay & benefits (this does change once you become a shift leader with us)

• Reviews (with opportunities for raises) twice a year
• Bi-weekly pay or Daily pay options*
• Up to $2,400/year in free BBQ
• 25% discount when off the clock
• Free uniforms and slip-resistant shoes
• Vacation pay*
• Holiday pay (four holidays paid - time and a half)
• 401(k) match up to 4% of salary*
• Annual scholarship opportunity (up to $3,000/year)
• Flexible scheduling
• Medical, dental, and vision insurance (after 60 days)*
• Paid basic life insurance*
• Voluntary life insurance*
• Short-term disability*
• Bereavement pay
• A variety of healthcare benefits and programs, including accident and hospital insurance, Health Savings Accounts, and more*
• Purchasing Power Credit alternative
• Access to City Cares, our teammate assistance fund, for qualifying instances of hardship or disaster
• Access to counseling and community resources via our Employee Assistance Plan
• *for eligible teammates

Relevant job titles include: Hostess, Host Staff, Front Desk, Greeter, Receptionist, Phone Worker, Restaurant Job, Hourly Job, Restaurant Hourly Job, FOH, Front of House, Server, Servers, Food Server, Food Service, Food Service Worker, Waiter, Waiters, Waitress, Waitresses, Food Server, Crew Member, Crewmember, Full Service Crew Member, Full Service Teammate, Limited Service Crew Member, Fast Casual Crew Member, Fast Casual Teammate, Crew Member, Teammate, Restaurant Teammate, Restaurant Crew Member, Customer Service, Cashier, Counter Attendant, Hospitality, Line Server, Chef, Cook, Grill Cook, Fry Cook, Prep Cook, Head Cook, Crew Person, Back Line Cook, Head Chef, Executive Chef

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City Barbeque may contact applicants and teammates via text message regarding interview scheduling, employment opportunities, onboarding, and other employment-related updates. If you do not wish to receive text messages, you may opt out at any time by replying STOP to any text message received from City Barbeque.