Stroke Coordinator

Ochsner Health; New Orleans (LA); On-site; USD 70,000 - 90,000; Full time

Job summary

Ochsner Health in New Orleans, LA seeks a Nursing Program Coordinator to collaborate with department managers on clinical quality issues and drive performance improvement for the stroke program. You will support accreditation activities, regulatory readiness, and program operations across facilities.

The role emphasizes data analysis, education, and coordination with multidisciplinary teams to ensure timely, evidence-based stroke care and compliance with Joint Commission standards.

Qualifications

• RN license in the state of practice is required.
• Graduate of an accredited school of nursing; Bachelor's degree in nursing preferred.

Responsibilities

• Conducts report analysis on occurrences, outcomes and other indicators.
• Participates in committees and councils to provide data analysis and direction for performance improvement initiatives.
• Provides education to the organization related to performance improvement, clinical patient safety and statistical analysis.
• Acts as a resource to the organization for regulatory requirements, including Joint Commission mock surveys and readiness.
• Collects, validates, monitors, analyzes, and reports stroke quality data, including treatment timelines and outcomes.

Skills

Computers & software

Communication

Regulatory knowledge

Quality improvement

Flexibility & travel

Education

Graduate of an accredited school of nursing

Bachelor’s degree in nursing (preferred)

Job description

Exceptional care starts with exceptional people.

For us, this is more than a job– it's a calling. It's waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job collaborates with department managers and committees in the identification, trending and analysis of clinical quality issues and facilitates resolution of these issues in a collaborative fashion. Plays a key role in accreditation and survey processes within the organization as well as the Advanced Certification Specialty programs, where applicable. The performance improvement and regulatory responsibilities of this role primarily support the stroke program, with job duties focused on stroke program operations, stroke metrics, regulatory readiness and performance improvement initiatives.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

• Required - Graduate of an accredited school of nursing.

Work Experience

• Preferred - Bachelor's degree in nursing.
• Required - 3 years of experience as a professional nurse in an acute care setting.
• Preferred - 5 years of experience as a professional nurse in an acute care setting.

Certifications

• Required - Current registered nurse (RN) license in the state of practice.

Knowledge Skills And Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Knowledge of regulatory and accrediting standards.
• General knowledge of quality management and continuous quality improvement.
• Ability to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability) and travel throughout and between facilities.

Job Duties

• Conducts report analysis on occurrences, outcomes and other indicators.
• Participates in various organization committees and councils to provide data analysis, trended reports and direction for performance improvement initiatives.
• Provides education to the organization related to performance improvement, clinical patient safety and statistical analysis.
• Acts as a resource to the organization for all regulatory requirements, including conducting regularly scheduled Joint Commission Mock Surveys and facilitates organizational continued Joint Commission readiness.
• Participates in risk management through the identification, trending and follow up of clinical issues.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as required.
• Coordinate day-to-day stroke program activities to support safe, timely, evidence-based care and consistent implementation of stroke standards, protocols, order sets, pathways, and program expectations.
• Maintain ongoing readiness for stroke certification and regulatory requirements by supporting documentation review, tracer activities, mock surveys, surveyor materials, and compliance with organizational, Joint Commission, and applicable regional or state stroke system standards.
• Collect, validate, monitor, analyze, and report stroke quality data, including treatment timelines, documentation compliance, clinical outcomes, complications, transfers, registry measures, internal scorecards, and leadership reports.
• Identify performance trends, care gaps, workflow barriers, and improvement opportunities using chart review, data analysis, event review, and multidisciplinary feedback; lead or support action plans to improve stroke care delivery and patient outcomes.
• Serve as a stroke program resource and liaison for emergency department, inpatient, imaging, laboratory, pharmacy, procedural, transfer center, EMS, rehabilitation, quality, case management, social work, and medical staff partners.
• Support clinical workflow reliability across the stroke continuum through stroke program meetings and program leader collaboration
• Participate in case review, complication review, peer review preparation, root cause analysis, and follow-up action planning; coordinate education, communication, committee support, meeting follow-up, and action item tracking to sustain program compliance and continuous improvement.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that