Stroke Clinical Surveyor

DNV Group; Northern (KY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

DNV's Healthcare Division is seeking a Stroke Clinical Surveyor. This role can be remote from anywhere in the Continental U.S with travel to customer sites up to 100% of the time.

Join a team dedicated to improving quality and safety in healthcare by conducting surveys, guiding organizations on stroke program implementation, and ensuring compliance with ISO 9001 and NIAHO standards. Travel and collaboration across sites will be routine.

Qualifications

• Experience conducting surveys in healthcare organizations.
• Ability to work independently and in teams.
• Willingness to travel up to 100% of surveys.

Responsibilities

• Conduct stroke program surveys in healthcare organizations across the United States, with potential international travel.
• Provide stroke-related guidance during surveys.
• Ensure surveys comply with quality requirements and governing procedures.
• Apply analysis to determine organizations' compliance with standards.
• Plan and execute surveys, report results within timelines and budgets.
• Prepare management reports on nonconformities and vulnerabilities.
• Communicate effectively with staff to discuss standards-based issues and improvements.
• Orient and guide new surveyors; mentor team members when applicable.
• Attend required educational calls and complete training.
• Participate in other DNV activities as assigned.

Skills

Stroke surveys

Healthcare quality

Analytical thinking

Team collaboration

Job description

DNV's Healthcare Division is seeking to fill the role of Stroke Clinical Surveyor. This position can be remote from anywhere in the Continental U.S with travel to customer sites up to 100% of the time.

DNV's Healthcare Division is the vanguard of quality improvement in the healthcare industry through promoting adoption and ensuring compliance with internationally recognized ISO 9001 quality management and NIAHO accreditation standards. Our teams of highly qualified healthcare professionals work as trusted partners with providers nationwide to ensure the highest quality and safest care.

What you’ll do

• Participate as a member of the healthcare survey team ensuring provider compliance with the guidelines, principles and written instructions established by DNV.
• Work independently and in teams to conduct stroke program surveys in healthcare organizations throughout the United States with possibility of international travel.
• Provide stroke-related guidance during surveys
• Ensure that survey work is performed in accordance with the quality requirements of the activity, and the procedures governing the activity.
• Apply analysis and reasoning skills to determine healthcare organizations’ degree of compliance with applicable standards.
• Plan and execute surveys, report the results of surveys and follow-up, as required, within agreed timelines and economic budgets.
• Prepare management reports linked to standard nonconformities with potential system(s) vulnerabilities and related organizational risk points.
• Effectively communicate (constructive and collegial) and engage with healthcare organization staff in interactive dialogues on standards-based issues to assess compliance and to identify opportunities for improving compliance.
• Where applicable, orient new surveyors, supervise the work and provide guidance and/or training to other survey team members.
• Attend all required educational calls.
• Complete all required ongoing training and educational requirements.
• Other responsibilities as assigned by management.
• Participate in other DNV activities as assigned