Street Health ECM Care Coordinator

Father Joe's Villages; San Diego (CA); Sur place; USD 33 000 - 38 000; Plein temps

Résumé du poste

Father Joe's Villages is seeking a Street Health ECM Care Coordinator to meet Medi-Cal members where they are—on the street, in shelters, clinics, and community settings in San Diego. You will coordinate services, advocate for members, and support care plans in dynamic field conditions.

The role demands compassion, persistence, and strong communication. A California driver’s license is required, and you will work with a multidisciplinary care team to turn plans into progress.

Qualifications

• 2+ years of experience in care coordination, case management, outreach, community health, or working with individuals experiencing homelessness or other vulnerable populations.
• Experience navigating healthcare, housing, behavioral health, and social service systems.
• Strong relationship-building, crisis intervention, communication, and advocacy skills.

Responsabilités

• Conduct outreach and engage Medi-Cal members in street based, shelter, clinic, and other settings.
• Listen to members’ priorities, strengths, needs, and goals and incorporate their preferences into care coordination.
• Facilitate referrals, appointments, transportation, and other connections to services.
• Communicate with healthcare providers, community agencies, housing programs, and other partners to support continuity of care.
• Help members understand available services, requirements, and next steps while supporting their ability to make informed decisions about their care.
• Track progress toward care plan goals and communicate relevant updates and concerns to the care team.

Connaissances

Care coordination

Case management

Outreach

Community health

Advocacy

Communication

Relationship-building

Crisis intervention

Description du poste

Coordinate Care. Help turn a plan into progress.As a Street Health ECM Care Coordinator, you'll meet people where they are – on the street, in encampments, at shelters, in clinics, and other community settings to help them navigate complex healthcare, housing, and social service systems. Working with Medi-Cal members in the field, clinics, shelters, and throughout the community, you’ll coordinate services, advocate for members, and help turn individualized care plans into meaningful progress.This is a field-based role for someone who is compassionate, grounded, persistent, and comfortable working in an environment where circumstances can change quickly. The ability to meet people without judgment, build relationships over time, and stay engaged when circumstances become complicated is essential.The RoleConduct outreach and engage Medi-Cal members in street based, shelter, clinic, and other settings.Listen to members’ priorities, strengths, needs, and goals and incorporate their preferences into care coordination.Facilitate referrals, appointments, transportation, and other connections to services.Communicate with healthcare providers, community agencies, housing programs, and other partners to support continuity of care.Help members understand available services, requirements, and next steps while supporting their ability to make informed decisions about their care.Track progress toward care plan goals and communicate relevant updates and concerns to the care team.Who Thrives in This Role?You may be a great fit if you:Stay calm when things are unpredictable.Are a creative problem solver.Listen first.Can advocate with both compassion and confidence.See the person, not the circumstance.What You Bring2+ years of experience in care coordination, case management, outreach, community health, or working with individuals experiencing homelessness or other vulnerable populations.Experience navigating healthcare, housing, behavioral health, and social service systems.Strong relationship-building, crisis intervention, communication, and advocacy skills.Ability to manage caseload and coordinate services in a fast-paced, field-based environment.Valid California driver’s license requiredWhy Join Father Joe’s VillagesAt Father Joe's Villages, you will be a part of a team that believes that people experiencing homelessness deserve more than a list of resources. As a Street Health ECM Care Coordinator, you can become a trusted person in someone's corner who helps them navigate systems that can feel overwhelming.Our work is grounded in our values of Compassion, Respect, Empathy, Empowerment, and Dignity (CREED).Compensation and BenefitsPay for this position is based on experience, qualifications, and internal equity. The anticipated starting pay range is $24.00 – $27.61 per hour.Father Joe's Villages offers a comprehensive benefits package, including:Medical, dental, and vision coverageRetirement plan optionsPaid time offProfessional development opportunitiesWellness programsEmployee assistance resources to support health and overall well-beingConditions of EmploymentEmployment is contingent upon successful completion of applicable pre- and post-employment requirements, which may include background checks, health screenings, license or certification verification, and other role-related requirements following a conditional offer of employment.Equal Employment OpportunityFather Joe’s Villages is an equal opportunity employer dedicated to building a diverse, inclusive workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.