Streaming Traffic Operations Lead

Disney Entertainment; The Woodlands (TX); On-site; USD 63,000 - 85,000; Full time

Job summary

Disney Entertainment is seeking a Streaming Traffic Specialist to support the day-to-day execution of ABC OTV streaming services. You will translate broadcast and digital programming schedules into accurate streaming playlists for live and recorded content, serving as a liaison across Streaming Operations, Station Programming, Digital teams, and Technical Operations.

Collaborate with internal Disney teams and external vendors to implement system updates, troubleshoot disruptions, and develop

Qualifications

• Minimum 2 years of experience in television broadcast operations, streaming operations, traffic, or a related media environment.
• Knowledge of broadcast and digital media workflows, including live and recorded content distribution.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to manage multiple priorities and adapt quickly in a fast-paced, live production environment.
• Excellent written and verbal communication skills with the ability to collaborate across teams and stakeholders.
• Strong problem-solving skills and the ability to troubleshoot operational issues under time-sensitive deadlines.
• Proficiency with Microsoft Office Suite, SharePoint, and other business applications.
• Ability to work independently while contributing effectively in a collaborative team environment.
• Availability to work non-traditional schedules, including early mornings, evenings, weekends, and holidays as business needs require.

Responsibilities

• Program and maintain schedules for all ABC OTV streaming services, ensuring accurate execution of both live and recorded content.
• Transcribe station programming schedules into operational playlists that support streaming workflows and content distribution.
• Partner with Station Programming, Digital, and Operations teams to establish best practices and ensure consistent content delivery across all streaming platforms.
• Collaborate with internal Disney teams and external vendors to implement system updates, resolve technical issues, and troubleshoot on-air streaming disruptions.
• Develop and coordinate contingency plans for live events, breaking news coverage, and special programming, ensuring alignment with broadcast schedules and operational requirements.
• Work closely with Traffic Operations teams to support accurate scheduling and execution of live events across multiple distribution platforms.
• Partner with Content Systems Engineering teams to ingest, process, and distribute content to streaming platforms while supporting workflow optimization initiatives.
• Maintain and update operational documentation, workflow guides, and department resources within SharePoint.
• Assist in the creation, implementation, and ongoing enhancement of Standard Operating Procedures (SOPs), training materials, and operational best practices for both station and operations personnel.
• Lead recurring meetings with station stakeholders to review programming requirements, operational processes, and platform performance.
• Provide operational leadership and guidance to Streaming Operations teams in the absence of department managers.
• Identify opportunities for process improvements, workflow automation, and operational efficiencies across streaming operations.
• Support leadership in evaluating new technologies, systems, and operational solutions that enhance streaming capabilities and scalability.
• Monitor operational workflows to ensure adherence to scheduling standards, quality controls, and service-level expectations.
• Contribute to special projects and strategic initiatives that support the continued growth and evolution of ABC OTV streaming services.

Skills

Organizational skills

Attention to detail

Communication skills

Problem-solving

Deadline-oriented

Education

Bachelor's degree in Broadcast Communications, Media Production, Communications, Digital Media, or related field

Tools

Microsoft Office Suite

SharePoint

Job description

Disney Entertainment is seeking a Streaming Traffic Specialist to support the day-to-day execution of ABC OTV streaming services. You will translate broadcast and digital programming schedules into accurate streaming playlists for live and recorded content, serving as a liaison across Streaming Operations, Station Programming, Digital teams, and Technical Operations.

Collaborate with internal Disney teams and external vendors to implement system updates, troubleshoot disruptions, and develop