Streaming Media Assistant

The Walt Disney Company; California; Remote; USD 74,000 - 100,000; Full time

Job summary

The Walt Disney Company, via Disney Streaming Tech, is seeking a Streaming Media Assistant in California to join a 24/7 Media Operations team. You\'ll provide live, hands-on operational support for partner products and help monitor system health and incident management.

This remote role offers flexible hours, including nights and weekends, and opportunities to contribute to live and VOD streaming orchestration using proprietary software.

Qualifications

• Available to work flexible hours, including nights, weekends, and holidays.
• Strong understanding of computers and applications.
• Excellent attention to detail.
• Strong written and verbal communication.
• Solid organizational skills.
• Learn quickly and adapt to new situations.
• Multitask in a fast-paced, time-sensitive environment.
• 1+ year of relevant experience.
• Digital media experience preferred.
• HLS familiarity.

Responsibilities

• Provide live, hands-on operational and procedural support for partner products.
• System health monitoring and incident management.
• Live and VOD streaming orchestration using proprietary software.
• Support 24/7 media operations as part of the streaming team.

Skills

Flexible hours

Computers proficiency

Attention to detail

Communication skills

Organizational skills

Fast learner

Multitasking

Fast-paced environment

Digital media experience

HLS familiarity

Team player

Troubleshooting

1+ years experience

Job description

Location When autocomplete results are available use up and down arrows to review and enter to select. Touch device users, explore by touch or with swipe gestures.

Streaming Media Assistant

Job ID 10163165 Location California, United States Business Disney Entertainment and ESPN Product & Technology Date posted Oct. 21, 2026 This role is considered remote, which means the employee will work remotely on an ongoing basis and will not have an assigned workspace at a Company designated location.

Disney Streaming is responsible for developing and operating The Walt Disney Company's direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service; Star+ which brings live sports and general entertainment exclusively to the Latin America region; and Disney+, the dedicated streaming home for entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location. We serve consumers by bringing the world's most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time or location.

The Media Operations Department at Disney Streaming Services consists of agile and responsive teams of technicians that perform the daily processes and procedures of our live and on-demand streaming video products. The department's responsibilities consist of round-the-clock support for these products, ensuring proper functionality across all platforms.

The Streaming Media Assistant is part of a streaming Media Operations team staffed 24/7. SMA's routinely provide live, hands-on operational and procedural support for our partner products, including system health monitoring and incident management, in addition to live and VOD streaming media orchestration using proprietary software.

Responsibilities

Basic Qualifications:

• Must be available to work flexible hours, including nights, weekends, and holidays.
• Strong understanding of computers and applications.
• Must have an exemplary attention to detail.
• Must possess strong communication skills, including written and verbal.
• Must possess solid organizational skills.
• Must be able to learn quickly and adapt to new situations.
• Must have a strong ability to multitask and work in a fast-paced, time-sensitive environment.

Preferred Qualifications:

• A solid computer and technical background, with experience working in digital media and online organizations.
• Familiarity with streaming and broadcast media, particularly HTTP Live Streaming (HLS)
• A team player who is enthusiastic with a strong work ethic.
• Ability to troubleshoot efficiently.
• 1+ years of relevant working experience.

Disney Streaming is responsible for developing and operating The Walt Disney Company's direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service; Star+ which brings live sports and general entertainment exclusively to the Latin America region; and Disney+, the dedicated streaming home for entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location. We serve consumers by bringing the world's most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time or location.

The Media Operations Department at Disney Streaming Services consists of agile and responsive teams of technicians that perform the daily processes and procedures of our live and on-demand streaming video products. The department's responsibilities consist of round-the-clock support for these products, ensuring proper functionality across all platforms.

The Streaming Media Assistant is part of a streaming Media Operations team staffed 24/7. SMA's routinely provide live, hands-on operational and procedural support for our partner products, including system health monitoring and incident management, in addition to live and VOD streaming media orchestration using proprietary software.

Responsibilities

Basic Qualifications:

• Must be available to work flexible hours, including nights, weekends, and holidays.
• Strong understanding of computers and applications.
• Must have an exemplary attention to detail.
• Must possess strong communication skills, including written and verbal.
• Must possess solid organizational skills.
• Must be able to learn quickly and adapt to new situations.
• Must have a strong ability to multitask and work in a fast-paced, time-sensitive environment.

Preferred Qualifications:

• A solid computer and technical background, with experience working in digital media and online organizations.
• Familiarity with streaming and broadcast media, particularly HTTP Live Streaming (HLS)
• A team player who is enthusiastic with a strong work ethic.
• Ability to troubleshoot efficiently.
• 1+ years of relevant working experience.

Disclaimer

PAY TRANSPARENCY

The hiring range for this remote position is $74,300.00-$99,500.00 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

This position is withDisney Streaming Tech, which is part of a business we callDisney Entertainment and ESPN Product & Technology.

Disney Streaming Tech is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs (opens in new window) . We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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