Strategy Senior Manager | Sales & Commerce | Utilities

Accenture; Pittsburgh (Allegheny County); On-site; USD 90,000 - 150,000; Full time

Job summary

An innovative firm is seeking a strategic leader with extensive experience in the Utilities sector. This role involves collaborating with clients to develop impactful strategies that drive digital transformation and enhance customer operations. You will leverage your consulting expertise to lead multi-disciplinary teams, ensuring successful project delivery and fostering strong client relationships. If you are passionate about driving change and possess a keen understanding of market trends, this opportunity offers a platform to make a significant impact in a dynamic environment.

Qualifications

• 7+ years experience in Utilities industry with strong client engagement.
• 4+ years experience in consulting and leading teams.

Responsibilities

• Develop strategies and deliver solutions that add value to clients.
• Lead digital transformation initiatives ensuring project success.

Skills

Strategic Problem Solving

Communication Skills

Critical Thinking

Team Leadership

Client Relationship Management

Digital Transformation Expertise

Analytical Skills

Education

MBA or equivalent graduate degree

Tools

Salesforce

Oracle

SAP

Job description

We are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology, and intelligence. Visit us at: www.accenture.com/song

You are:

You have proven work experience in the Utilities industry and customer functions. You are a strategic problem solver with extensive consulting and industry experience. You are a clear and effective communicator, and you have an open, relatable manner with clients and colleagues. You perform well in an agile, fast-paced working environment. You know how to balance being a leader with contributing to the collective efforts of the team. You have led business development and sales origination efforts to provide transformative programs and targeted consulting engagements.

You have energy and drive in abundance, along with personal resilience, a passion for serving clients, and a love of continual learning. You have a flair for breaking down processes into logical parts and constructing crystal-clear reasoning and analyses—an aptitude you use to decimate problems.

You also are:

• Able to partner and build trusting relationships with Utility clients including Chief Customer Officers, Business Strategy leads, and Customer Operations leaders to make bold decisions intersecting business, digital technology, and operations
• Able to collaborate across Accenture services groups and with executives that deliver technology, operations, and partner on end-to-end client solutions
• Strong critical thinker with the ability to understand client challenges and define the right strategies and solutions that meet their specific market and organizational needs
• Fluent in the trends in Utilities, digital, commerce, and sales, positioning Accenture as a thought leader and trusted advisor
• Have a high-level understanding of how technology platforms and ecosystems fit into the digital world and how digital technology is changing business
• Able to proactively identify opportunities for further growth and value creation within existing and new client engagements
• Excellent communication (written and oral) and interpersonal skills, including compelling storytelling around insights, challenges, and solutions for an executive audience
• Able to develop a high performing team and deliver projects that exceed client expectations and Accenture profitability commitments

The work:

The individual will apply their industry expertise working directly with clients to bring strategic thinking to their challenges in digital, commerce, and sales.

• Understand client needs, develop new strategies, and deliver high impact solutions that deliver value to clients
• Provide thought leadership on trends in digital transformation, customer commercial operations within Utilities sectors, positioning Accenture as a trusted advisor
• Lead digital transformation initiatives and manage project delivery teams, ensuring the successful implementation of digital strategies and solutions that meet client expectations for timeline, budget, and quality
• Lead value analysis to generate insights and identify value creation opportunities for clients and Accenture across digital capability areas
• Partner with our clients to make bold decisions on priority C-Suite issues
• Grow your expertise and coach junior team members to help Accenture maintain its thought-leadership position
• Support the profitability of client engagements, and identify opportunities for extension, cross-sell or up-sell
• Lead multiple workstreams and engage most senior clients day to day as the face of delivery programs

Here’s what you’ll need:

• 7+ years experience in the utilities space, including a robust understanding of the Utilities customer space, including market trends and challenges
• 4+ years experience in consulting, strategy, or equivalent role
• 4+ years experience leading multi-discipline teams

Bonus points if you have:

• Experience in Utilities or related industries
• MBA or equivalent graduate degree
• Delivered and sold large multidimensional advisory programs in Utilities industry
• Strong understanding of customer sales enablement platforms such as Salesforce
• Strong understanding of customer back office processes and platforms like Oracle and SAP
• Strong quantitative skills and analytical thinker with at least 2 years of prior experience driving insights using analytical tools
• Good organizational, multi-tasking, and time-management skills, including experience working on multiple products or deals at the same time
• Proven ability to work independently and as a team member