Strategy Senior Manager

Accenture; Washington, New York, West Chicago Township (Washington County, NY, IL); On-site; USD 90,000 - 160,000; Full time

Job summary

Join a forward-thinking company as a Strategy Senior Manager, where you will leverage your expertise in sales and commerce to drive growth for clients in the communications, media, and technology sectors. This role offers the opportunity to engage with executive-level clients, develop innovative solutions, and lead high-impact initiatives that transform sales organizations. You will be part of a dynamic team, collaborating in an agile environment to tackle complex challenges and optimize client strategies. If you are passionate about driving customer experience and growth, this is the perfect opportunity for you.

Qualifications

• Experience in sales strategy and front office transformation.
• Ability to manage executive-level client relationships.

Responsibilities

• Define and enable front office growth strategies for clients.
• Design and execute complex transformation programs.

Skills

Growth Strategy

Sales Effectiveness

B2B/B2C Strategy

Client Relationship Management

Problem Solving

Agile Methodologies

Analytical Thinking

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

Salesforce

AI/Gen-AI Tools

Job description

Strategy Senior Manager | Sales & Commerce | Communications, Media, & Technology

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology, and intelligence. Visit us at: www.accenture.com/song.

You are:
An experienced professional with deep growth strategy and front office transformation experience with focus in these sub-industries: communications, media, and technology (inclusive of software & platforms, and high-technology companies). Key areas you focus on may include sales effectiveness / enablement, go-to-market strategies, B2B / B2C direct to customer growth, channel strategy, lead management, and sales operating model design. Additional experience across marketing and service strategy, and other industries is a plus.

You are a problem solver with extensive consulting (preferred) and/or industry experience who is comfortable working in fast-paced, agile environments. You have experience managing executive-level client relationships as a trusted advisor, facilitating workshops, developing business recommendations, and building business cases for new innovative solutions (e.g. AI / Gen-AI enabled capabilities). You know how to balance leading your team with contributing to the team’s collective work products.

You also are:

Passionate about helping clients solve complex growth and customer experience challenges, as well as supporting them through strategic transformations. Knowledgeable about the nuances of CMT industries broadly as well as front-line sales and commerce organizations and are ready to apply your knowledge to help clients optimize and transform their sales and service solutions. Experienced with managing executive level client relationships, acting as a trusted advisor, while managing junior team members to deliver high-quality solutions. Ready to dive deep into problem solving using creative and analytical thinking to transform challenges into opportunities. Energized by working in an agile, fast-paced environment and are at your best when collaborating with a team. Familiar with the selling processes and have pitched proposals and solutions to help solve client challenges.

The work:

As a Strategy Senior Manager, you will apply your deep expertise in sales & commerce to define and enable front office growth strategies and approaches to help clients achieve top line growth objectives with a focus on sales and channel / distribution. You will deliver on engagements in the following areas:

Thought Leadership

Able to understand client needs, develop proposed solutions, and deliver high-impact initiatives by consulting and partnering with our clients to help them support and transform their sales organizations and advance their position in CMT. Build client relationships to sustain Accenture’s profile as a long-term trusted advisor and partner. Develop unique points of view on customer strategy topics or CMT markets relevant to our clients such as improving client satisfaction, achieving sales and revenue targets, and operational efficiency. Manage and coach junior team members while continuing to grow your own expertise to help Accenture maintain its thought leadership position.

Delivery Execution

Design and execute large scale and complex transformation programs and strategy engagements including current state assessments, target state design, and operating model transformations. Implement business changes that drive industry-specific, functional, and digital operating model transformation. Synthesize overall technology needs by analyzing a wide variety of solutions, selecting the most relevant tools/techniques to meet specific client requirements. Manage implementation engagements (requirements, design, test, deployment, etc.), from client buy-in to planning, budgeting, deliverables, and risk assessment, with heavy client engagement and large delivery teams. Originate, qualify, and close new opportunities for Accenture with our CMT industry clients, including sales (advisor) enablement, go-to-market strategies, direct to consumer growth, lead management, and sales operating model design. Drive pipeline opportunities from initial idea to contract to implementation, leveraging the best capabilities and offerings across Accenture (Song, Strategy & Consulting, Technology, Operations). Manage performance and profitability of sold deals, and identify opportunities for extension, cross-sell, or up-sell.

Multiple Locations | Senior Level | Full time