Strategy & Operations Manager

Motive; United States; Remote; USD 100,000 - 130,000; Full time

Job summary

A tech company in the United States is seeking a Strategy & Operations Manager to lead a team of analysts and engineers. The role involves developing dashboards, managing sales operations projects, and collaborating across functions to enhance sales effectiveness. Ideal candidates have significant experience in sales operations and strong analytical skills. This position offers the opportunity to work in a dynamic, inclusive environment.

Qualifications

• 5-7+ years of experience in Sales Operations, preferably in tech.
• Track record of managing sales operations projects.
• Experience with cross-functional collaboration.

Responsibilities

• Manage a team of data analysts and engineers.
• Develop and maintain dashboards and reports for performance metrics.
• Lead cross-functional projects to improve sales effectiveness.

Skills

Sales Operations experience

Data analysis

SQL proficiency

Analytical skills

Strong communication skills

Job description

About the Role:

Strategy & Operations at Motive is a highly cross-functional group that is responsible for developing our go-to-market strategy, driving new product launches, and ensuring that we are hitting our growth targets for all our core businesses. Our Strategy & Operations team is energized by the challenge of getting involved in problems across sales, marketing, and customer success, and finding ways to help us scale faster and more efficiently. We are a low-ego, highly-motivated group that collaborates with cross-functional stakeholders to drive alignment and execution. Examples of major challenges Strategic Operations faces are launching new channels and partnerships, experimenting with new sales motions, and using quantitative and qualitative analysis to advise sales leadership.

What You\'ll Do:

• Manage a team of data analysts and engineers to primarily support SMB, CMRL, and MM across day-to-day actions. This includes book building, territory management, and internal tool development.
• Reporting, Analytics & Insights: Develop and maintain dashboards and reports to track key rep performance metrics (e.g., activity levels, conversion rates, pipeline generation, SLA adherence). Analyze AE/SDR performance data to identify trends, insights, and areas for improvement; provide regular reports and recommendations to GTM leadership and Sales. Support forecasting and planning efforts.
• Collaboration & Strategic Projects: Partner closely with account management to foster a stronger bond between pre and post sales. Lead and participate in cross-functional projects aimed at improving sales rep effectiveness and overall sales pipeline health.

What We\'re Looking For:

• 5-7+ years of experience in Sales Operations, with at least 3 years specifically supporting Sales
• Proven track record of successfully managing sales operations projects and initiatives from conception to completion
• Prepared to incorporate AI in day to day activities to produce best in class deliverables and process changes
• Exceptional spreadsheet / data management skills, SQL proficiency preferred
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights and strategic recommendations
• Intellectual curiosity supported by exceptional analytical skill and work ethic
• Advanced communication, presentation, and organization skills
• Experience working on cross-functional projects with various stakeholders and a demonstrated expertise in managing such projects
• Comfortable with ambiguous environments under tight and unpredictable timelines

Creating a diverse and inclusive workplace is one of Motive\'s core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

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The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive\'s policy to require that employees be authorized to receive access to Motive products and technology.

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