Strategy & Operations Manager

Garner Health; New York (NY); On-site; USD 170,000 - 200,000; Full time

Benefits offered by this job

Equity incentive

Flexible PTO

Medical/Dental/Vision

401(k) with company match

Flexible spending accounts

Teladoc Health

Job summary

Garner Health is seeking a Strategy & Operations Manager in New York. You will drive strategic initiatives, embed in the Strategy & Operations team, and report to the VP.

You will deploy management best practices, partner with experts, and own a portfolio of initiatives with broad company exposure. You will work closely with leadership on high-visibility projects, shaping the company’s operating rhythm and KPI-driven planning.

Qualifications

• 2+ years solving strategic problems in a fast-paced environment
• Ability to break down unstructured problems and drive implementation
• Strong ownership mindset with a track record of delivering initiatives
• Analytical skills with the ability to synthesize data-driven insights
• Interest in healthcare and improving the U.S. system
• Motivation to work on mission-driven, high-impact projects

Responsibilities

• Execute strategic projects across the business and prioritize high-impact initiatives
• Develop and deploy operational processes with subject matter experts
• Rotate through diverse initiatives to gain broad exposure
• Support the strategic operating rhythm, KPIs, and planning cycles
• Collaborate with Garner leadership on high-visibility programs

Skills

Strategic problem-solving

Cross-functional collaboration

Ownership mindset

Analytics

Healthcare interest

Mission-driven

Job description

What you'll be part of

Garner is on a mission to transform the U.S. healthcare system — and we're the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare "win win" — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.

Who we want

This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Strategy & Operations Manager, you'll be embedded in the Strategy & Operations team and report directly to the VP of Strategy & Operations. This talented and motivated self-starter will be responsible for executing a diverse array of strategic initiatives across the business, with a focus on areas of high priority for Garner's leadership team. You'll be responsible for deploying management best practices and have the chance to learn what it takes to operate in a high-performance and high-impact environment.

What you will do

• Execute strategic projects across the business; dive deep into areas of high priority for Garner's leadership team
• Take on a portfolio of operational processes - that you will develop and deploy - in close collaboration with subject matter experts across Garner
• Rotate through a variety of high impact initiatives providing you with broad exposure across the company
• Support Garner's strategic operating rhythm, including managing company KPIs and driving our annual/quarterly planning processes
• Work directly with Garner's leadership on high-visibility initiatives for the business

What we’re looking for

• 2+ years of experience in a strategic problem-solving role; prior experience in management consulting, investment banking, or an early-stage startup environment.
• A strong ability to break down unstructured problems into their component parts, recommend solutions, and work with cross-functional stakeholders to implement them
• A combination of high ownership mentality and detail orientation that has resulted in a track record of delivering operational initiatives
• Strong analytical skills and the ability to synthesize insights from complex data
• Interest and/or experience working in healthcare, with a mission to improve the U.S. healthcare system
• A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions.

What you’ll get here

You’ll work on problems that matter, in an environment that builds you faster than anywhere else through candid feedback and real ownership, alongside high achievers who genuinely want you to do extraordinary things. The environment is demanding by design. Candid feedback is how you grow, real ownership is how you contribute, high standards are how the work stays meaningful and the people around you want you to win and will push you beyond your limits. This isn’t the right fit for everyone, and that’s intentional. The people here are driven by what’s at stake for real people, and that’s what gives our intensity its purpose. This is a unique opportunity to join a fast‑growing company in a transformative role, helping shape the future of healthcare.

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

What you’ll get here

You’ll work on problems that matter, at a company working to change healthcare at scale. You'll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.

Compensation Transparency

The target salary range for this position is $170,000 - $200,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.

Equal Employment Opportunity

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].