Strategy Manager Vice President

JPMorganChase; Fairfax (DE); On-site; USD 150,000 - 230,000; Full time

Job summary

JPMorgan Chase is seeking a Strategy Manager Vice President to own a portfolio of firm-wide AI transformation initiatives. You will partner with senior leaders and collaborate with digital, operations, and product teams to drive growth opportunities and optimize customer journeys.

The role requires strong problem solving, data-driven decision making, and exceptional communication and presentation skills to influence executives and shape strategic direction.

Qualifications

• 3+ years of management experience.
• 2+ years of consumer banking and/or business banking experience.
• Diverse problem solving experience from top-tier firms or internal strategy groups.
• Strong quantitative analytical abilities.
• Excellent oral and written communication; cross-functional teamwork.
• Excellent presentation skills.
• Proficiency in MS Excel and PowerPoint.

Responsibilities

• Manage and own a portfolio of strategic initiatives for AI-driven customer journeys.
• Build partnerships with senior leaders across digital, product, operations, and business teams.
• Design operating models to accelerate delivery of cross-functional solutions.
• Evaluate journeys and opportunities to optimize customer experiences.
• Develop and present strategic analyses and roadmaps for senior executives.
• Gather and analyze data (financial modeling, valuation) to inform decisions.
• Coach and mentor junior team members.

Skills

Management experience

Consumer banking experience

Problem solving

Quantitative analysis

Communication

Presentation skills

MS Excel

PowerPoint

Education

MBA or advanced degree

Tools

Excel

PowerPoint

Job description

Join the Artificial Intelligence (AI) Journey Transformation & Partnerships team to accelerate and scale AI solutions that work and shape omni-channel customer experiences. The team combines digital strategy, AI transformation, and analytics to accelerate smarter, more seamless customer journeys. This role provides an exciting opportunity to work closely with senior leadership across the firm on a portfolio of high priority strategic initiatives.

As a Strategy Manager Vice President on the AI Journey Transformation & Partnerships team, you will own a portfolio of firm-wide strategic initiatives, develop trusted partnerships with senior leaders, and collaborate closely with a diverse set of internal digital, operations, and product partners. Success as a Vice President requires a passion for AI solutions and customer experience, the ability to understand and leverage data assets and complex processes to develop actionable business plans and go-to-market strategies for senior business leaders to focus on the most optimal and actionable growth opportunities. You will manage mission-critical projects, including but not limited to: assessing opportunity strategies to drive digital and AI transformation in our customer servicing journeys, assessing and planning journey optimization and re-imagine, evaluating strategic digital and AI investments, as well as designing operating models. In addition to working on cutting-edge topics at the frontier of financial services, you will help connect the dots across our businesses, ensuring that we bring the best solutions to our clients. Projects are typically team-based and include close collaboration with the Operating Committee and CEOs of our businesses on a wide variety of initiatives.

Job Responsibilities

• Manage initiatives/projects to resolve and execute on diverse problems identified by senior leaders at the bank
• Build partnerships with key leaders in digital, product, the business, and operations
• Design, implement and lead operating models that accelerate delivery of solutions require cross-functional involvement
• Evaluate existing journeys and work with partners to re-imagine and optimize them
• Apply structured problem-solving and design thinking to address top strategic priorities
• Gather, synthesize, analyze, and present project data and findings (e.g., financial modeling, valuation)
• Execute creative analyses and provide insight to integrate digital solutions with CCB Operations, enhancing customer journeys and reducing friction
• Perform competitor/industry research leveraging both public and non-public sources
• Develop strategic presentations for internal and external audiences
• Monitor industry trends and share insightful reports and analyses with broader team and with senior executives
• Coach and manage junior team members

Required qualifications, capabilities, and skills

• 3 years or more of management experience
• 2 years or more of consumer banking and/or business banking experience
• Diverse problem solving experience from either a premier management consulting firm, an investment banking (M&A, Coverage, Capital Markets, Equity Research) division, or a similar internal Corporate Strategy group
• An outstanding ability to analyze problems and apply quantitative analytical approaches
• Excellent communication (oral and written) and ability to confidently work well in cross-functional teams
• Interpersonal leadership and influencing skills
• Excellent presentation skills
• Excellent and efficient skills using MS Excel and PowerPoint tools

Preferred qualifications, capabilities, and skills

• Digital product experience and/or AI transformation experience
• Financial services industry experience
• MBA and/or advanced degree from a top-tier program
• Experience supporting more than one CCB Operations Function/Line of Business

Work Schedule:

• Full-time in office, on a 40-hour per week schedule
• Visa sponsorship is not available for this position