Strategy Manager | Sales & Commerce | Utilities

Accenture; Pittsburgh (Allegheny County); On-site; USD 80,000 - 130,000; Full time

Job summary

An innovative firm is seeking a strategic thinker with extensive experience in the utilities sector. This role involves leading digital transformation initiatives, developing high-impact solutions, and building strong client relationships. The ideal candidate will possess a passion for serving clients, a strong understanding of market trends, and the ability to communicate effectively with C-suite executives. Join a collaborative environment where your contributions will drive significant value and growth for clients, while also coaching junior team members and maintaining thought leadership in the industry.

Qualifications

• 5+ years of experience in the utilities sector with a focus on customer enablement.
• 2+ years in consulting or strategy roles, leading multi-disciplinary teams.

Responsibilities

• Lead digital transformation initiatives and manage project teams effectively.
• Develop strategies and deliver high-impact solutions for clients.

Skills

Strategic problem solving

Client communication

Critical thinking

Agile methodologies

Digital transformation

Analytical skills

Education

Bachelor's degree

MBA or equivalent graduate degree

Tools

Salesforce

Oracle

SAP

Job description

We are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

You are:

You have proven work experience in the Utilities industry and optimizing customer enablement functions. You are a strategic problem solver with extensive consulting and industry experience. You communicate clearly and effectively, maintaining an open, relatable manner with clients and colleagues. You perform well in an agile, fast-paced environment and know how to balance leadership with contributing to team efforts.

You possess energy and drive, resilience, a passion for serving clients, and a love for continual learning. You excel at breaking down processes into logical parts and constructing clear reasoning and analyses to solve problems.

You also are:

• Strong critical thinker with the ability to understand client challenges and define strategies and solutions tailored to their market and organizational needs.
• Capable of partnering with Utility clients, including Chief Customer Officers, Business Strategy leads, and Customer Operations leaders, to make bold decisions intersecting business, digital technology, and operations.
• Fluent in trends in Utilities, digital, commerce, and sales, positioning Accenture as a thought leader and trusted advisor.
• Having a high-level understanding of how technology platforms and ecosystems fit into the digital landscape and how digital technology is transforming business.
• Able to build and maintain strong client relationships, identifying opportunities for growth and value creation within existing and new engagements.
• Excellent in communication (both written and oral) and interpersonal skills, with the ability to craft compelling stories around insights, challenges, and solutions for an executive audience.

The work:

The individual will apply their industry expertise directly with clients to bring strategic thinking to challenges in digital, commerce, and sales.

+ Understand client needs, develop new strategies, and deliver high-impact solutions that provide value.

+ Provide thought leadership on trends in digital transformation and customer operations within Utilities, positioning Accenture as a trusted advisor.

+ Lead digital transformation initiatives and manage project teams to ensure successful implementation within timelines, budgets, and quality standards.

+ Conduct value analysis to generate insights and identify opportunities for value creation for clients and Accenture across digital capabilities.

+ Partner with clients to make bold decisions on key C-suite issues.

+ Grow your expertise and coach junior team members to maintain Accenture’s thought leadership.

+ Build and sustain strong client relationships, identifying opportunities for growth and value addition.

+ Support the profitability of client engagements and explore opportunities for extension, cross-sell, or up-sell.

Here’s what you’ll need:

• 5+ years of experience in the utilities sector, including a robust understanding of the customer space, market trends, and challenges.
• 2+ years in consulting, strategy, or similar roles.
• 2+ years leading multi-disciplinary teams.

Bonus points if you have:

• Experience in Utilities or related industries.
• MBA or an equivalent graduate degree.
• Strong understanding of customer sales enablement platforms like Salesforce.
• Knowledge of back-office platforms such as Oracle and SAP.
• Strong quantitative and analytical skills with at least 2 years of experience driving insights with analytical tools.
• Excellent organizational, multitasking, and time-management skills, with experience managing multiple projects simultaneously.
• Proven ability to work independently and collaboratively.