Strategy Implementation Manager

Boston Medical Center (BMC); Boston (MA); On-site; USD 72,000 - 104,000; Full time

Job summary

Boston Medical Center (BMC) seeks a Strategy and Implementation Manager for General Internal Medicine’s ambulatory leadership. You will develop analyses, engage clinical and operational leaders, and drive change across the department.

Reporting to the Director of Operations, you’ll lead strategic projects, define performance metrics, identify new revenue opportunities, and optimize patient flow and experience while collaborating with senior stakeholders across BMCHS.

Qualifications

• Bachelor’s degree required, Masters preferred.
• 2–5 years of consulting or management of strategic health care projects.

Responsibilities

• Develop and implement performance metrics and reporting infrastructure.
• Lead projects identifying new revenue streams and billing opportunities.
• Spearhead initiatives to optimize patient throughput and experience.
• Provide operational leadership to clinical and population health interventions.
• Lead senior managers and stakeholders in new workflows, procedures, and programs.
• Develop and maintain a strategic plan for the practice.

Skills

Analytical mindset

Strategic thinking

Project leadership

Communication

Stakeholder management

Education

Bachelor’s Degree

Masters preferred

Tools

Excel

PowerPoint

Job description

Strategy Implementation Manager

The Strategy and Implementation Manager will play a highly visible role in leading transformation in General Internal Medicine, the largest ambulatory department at Boston Medical Center Health System. The role will develop critical analyses, engage clinical and operational leaders, and implement change.

Position: Strategy Implementation Manager

Department: Primary Care Clinic

Schedule: Full Time

General Internal Medicine’s 200 primary care providers conduct more than 135,000 visits per year. We are looking for a Strategy and Implementation Manager to lead strategic projects that improve operations and enhance patient care and experience. Under the Department’s Director of Operations, the Strategy and Implementation Manager works closely with senior leadership and stakeholders within the Department and across BMC’s ambulatory space to implement change.

The Strategy Manager will play a highly visible role in leading transformation in BMC primary care. The role will develop critical analyses, engage clinical and operational leaders, and implement change.

Responsibilities May Include

• Developing a system of performance metrics and reporting infrastructure that supports key practice goals
• Leading projects that identify new revenue streams and billing opportunities
• Spearheading initiatives that optimize patient thruput and experience
• Providing operational leadership and support to key clinical and population health interventions
• Leading senior managers and other stakeholders in the development of new workflows, operating procedures, and programs
• Developing and maintaining a strategic plan for the practice

Core Duties

• Works under the direction of Director of Operations
• Facilitates discussions with stakeholders to drive forward project objectives and overcome barriers
• Conducts analysis (Excel) and communicates insights (PowerPoint)

Education

• Bachelor’s Degree (Masters preferred)

Experience

• 2-5 years experience in consulting or management of strategic health care projects

Knowledge And Skills

• Confidence and adaptability to tackle complex and unstructured problems
• Positive attitude and willingness to own all aspects of a project
• Superb communication skills to distill complicated issues into clear recommendations
• Expert quantitative analysis and critical reasoning skills to structure and carry out analyses
• Strong interpersonal skills to navigate competing stakeholder interests
• Ability to work independently and with matrixed teams
• Ability to manage and prioritize across multiple projects to meet deadlines
• Strong interpersonal skills to navigate competing stakeholder interests
• Ability to work independently and with matrixed teams
• Ability to manage and prioritize across multiple projects to meet deadlines

Compensation Range

$71,500.00- $104,000.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans