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Vanguard Charitable Endowment Program, Malvern, PA, seeks an Office of the Chief Operating Officer Strategy & Enablement Lead to serve as a senior strategic and operational partner, driving cross-functional alignment across client services, operations, technology, and strategy in a regulated, mission‑driven environment.
The role focuses on enterprise strategy execution, governance, and organizational effectiveness, delivering executive-ready materials and ensuring clarity, accountability, and
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Malvern, PA, US
The Office of the Chief Operating Officer - Strategy & Enablement Lead serves as a senior strategic and operational leader within Vanguard Charitable, reporting directly to the Chief Operating Officer. Acting as an extension of the COO, this role integrates enterprise strategy with execution by driving cross-functional alignment, strengthening operating discipline, and ensuring clarity, accountability, and follow-through on the organization's most critical priorities. The role partners closely with executive leaders across client services, operations, technology, and strategy in a regulated, mission-driven environment to advance donor trust, service excellence, and organizational effectiveness.
Serve as a trusted advisor to the Chief Operating Officer by providing structured analysis, insights, and recommendations on strategic, operational, and organizational matters. Translate enterprise priorities into clear objectives, execution roadmaps, and success measures, and proactively identify risks, dependencies, and execution challenges.
Lead and coordinate large-scale, cross-functional initiatives sponsored by the COO, including operating model evolution, donor and client experience enhancements, technology modernization, and cost efficiency efforts. Establish execution discipline through planning, milestone management, issue resolution, and progress reporting to ensure alignment with organizational strategy, regulatory obligations, and service excellence standards.
Develop high-quality, executive-ready materials for senior leadership and Board of Trustees engagement, including briefings, decision memoranda, and performance updates. Support board and executive planning cycles by preparing materials, tracking follow-through on commitments, and ensuring consistency and clarity in communications related to COO-sponsored priorities.
Orchestrate the COO's operating rhythm, including leadership meetings, strategic reviews, quarterly business reviews, workforce planning, and annual budget cycles. Ensure effective governance, escalation paths, and decision transparency, and track resolution of key decisions and action items across the COO organization.
Support organizational design, role clarity, and talent discussions within the COO's scope. Lead and support change management efforts and senior-level communications to ensure initiatives are clearly understood, adopted, and sustained, while reinforcing collaboration, enterprise thinking, and a healthy team culture.
Education & Training
Knowledge, Skills, and Abilities
Experience