Strategy and Operations Lead

Google Inc.; Chicago (IL); On-site; USD 152,000 - 221,000; Full time

Job summary

Google Customer Solutions (GCS) sales teams are trusted advisors driving customer success for SMBs, offering data-driven insights and strategic guidance. This role focuses on turning complex data into actionable growth plans, aligning multiple teams, and delivering impact across a fast-moving, global sales organization.

Based in the U.S. with multiple locations, the position emphasizes cross-functional collaboration, executive-facing storytelling, and the ability to shape sustained business

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in a management consulting, sales operations, business strategy or corporate advisory role.
• 3 years of experience working with executive stakeholders.
• 2 years of experience developing business strategies or managing cross-functional initiatives.

Responsibilities

• Draw interpretable insights from sophisticated business analyses and advanced modeling. Help organize and facilitate core business planning, operating cadences, and leadership engagement to achieve organizational outcomes.
• Define comprehensive sales, product or business strategies that solve business issues and address the needs of customers and stakeholders across various functions to drive incremental growth.
• Perform comprehensive research and analysis on market trends, customer behaviors and competitive positions to identify opportunities to scale operations and drive maximum value for the business.
• Deliver polished presentations with data-driven insights and a strategic narrative to influence executives to adopt recommended strategies.
• Define actionable plans and roadmaps, align cross-functional stakeholders and lead successful implementation of large and complex change initiatives.

Skills

Management consulting experience

Sales operations experience

Executive stakeholder engagement

Cross-functional initiative experience

Education

Bachelor's degree or equivalent practical experience

Job description

Google New York, NY, USA ; Mountain View, CA, USA ; +5 more ; +4 more

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

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This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Mountain View, CA, USA; San Francisco, CA, USA; Los Angeles, CA, USA; Ann Arbor, MI, USA; Chicago, IL, USA.

• Bachelor's degree or equivalent practical experience.


• 6 years of experience in a management consulting, sales operations, business strategy or corporate advisory role.


• 3 years of experience working with executive stakeholders.


• 2 years of experience developing business strategies or managing cross-functional initiatives.

Preferred qualifications:

• MBA or Master's degree.


• 2 years of experience generating insights from analysis on large data sets to drive business decisions.


• Experience collaborating with multiple stakeholders across organizational boundaries.


• Experience in advertising, consultative sales, business development, or a digital media environment for a complex organization.


• Excellent communication and presentation skills with the ability to take complex, ambiguous topics and turn them into compelling narratives for different audiences.


• Structured problem solving skills, combined with strong business acumen.

About the job

The GCS Sales and Strategy teams provide business critical insights using analytics, ensure cross-functional alignment of goals and execution, help teams drive strategic partnerships and new initiatives forward, and drive sustainable business growth and product adoption. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives. Team members are experienced in business strategy and operations, analytical and strategic, yet highly pragmatic and results-oriented.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

The GCS Sales and Strategy teams provide business critical insights using analytics, ensure cross-functional alignment of goals and execution, help teams drive strategic partnerships and new initiatives forward, and drive sustainable business growth and product adoption. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives. Team members are experienced in business strategy and operations, analytical and strategic, yet highly pragmatic and results-oriented.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google .

• Draw interpretable insights from sophisticated business analyses and advanced modeling. Help organize and facilitate core business planning, operating cadences, and leadership engagement to achieve organizational outcomes.


• Define comprehensive sales, product or business strategies that solve business issues and address the needs of customers and stakeholders across various functions to drive incremental growth.


• Perform comprehensive research and analysis on market trends, customer behaviors and competitive positions to identify opportunities to scale operations and drive maximum value for the business.


• Deliver polished presentations with data-driven insights and a strategic narrative to influence executives to adopt recommended strategies.


• Define actionable plans and roadmaps, align cross-functional stakeholders and lead successful implementation of large and complex change initiatives.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.