Strategic Vendor Operations Lead

Google

Sunnyvale (CA)

On-site

USD 105,000 - 151,000

Full time

11 days ago

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Job summary

Google in Sunnyvale is seeking a Program Manager to lead cross‑functional, multi‑disciplinary projects from inception to completion. You will coordinate with stakeholders to plan requirements, manage schedules, identify risks, and communicate progress across offices and time zones.

In gTech Users and Products (gUP), you will advocate for users by delivering trusted experiences and coordinating with product partners to elevate engagement. Individual pay reflects skills, experience and education.

Qualifications

Bachelor's degree or equivalent practical experience.
5 years of experience in operations or business management, and vendor management.
5 years of experience using analytics or applying project management tools to address business issues.

Responsibilities

Monitor vendor performance, ensure compliance with goals, and manage invoices.
Drive quality performance management through QA insights and collection from vendors, and assist vendors with pre-launch quality readiness.
Develop and maintain SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs.
Serve as the primary point of contact for assigned vendor engagements, and communicate operational/process updates to vendors.