Strategic Vendor Manager, Critical Infrastructure (Remote)

riot-platforms-careers; United States; Hybrid; USD 150,000 - 165,000; Full time

Benefits offered by this job

Equity grant

Health insurance

401(k) match

Gym membership

Childcare discounts

Job summary

Riot Platforms in the United States is seeking a Critical Vendor Manager to own the vendor relationship program across maintenance and repair critical vendors—the trade vendors that support its data center portfolio.

You will design and run vendor performance scorecards, manage qualification, and maintain the Approved Vendor List, while coordinating with site teams and regular travel to Riot sites.

Qualifications

• 7+ years in vendor/supplier management, contract management, or vendor performance management within data center, industrial, or other critical infrastructure environments.
• Bachelor's degree in Business, Supply Chain, Engineering, or a related field preferred; equivalent experience considered.
• Ability to travel 50% of the time and holds CPSM or similar certification strongly preferred.

Responsibilities

• Own the vendor relationship program for maintenance and repair critical vendors across the portfolio—setting program structure, governance, and performance metrics.
• Design and maintain vendor performance scorecards and KPI tracking for maintenance and repair critical vendors, covering quality, safety, schedule adherence, and conformance to the Vendor Management Standard.
• Build and run the reciprocal feedback process—vendors formally scoring Riot's performance as a partner, with a defined path for feedback.
• Set and track continuous-improvement metrics in partnership with vendors, driving shared improvement initiatives.
• Serve as the escalation intermediary for site teams, working the issue to resolution or documented corrective action.
• Execute vendor selection evaluations and onboarding verification for maintenance and repair critical vendor scopes with site Ops Managers.
• Own vendor qualification and Approved Vendor List administration with performance data and evidence.
• Own contract renewal timing and coverage-gap tracking for critical vendors and flag warranty/expirations.
• Collaborate with Maintenance Strategy Manager on which maintenance scopes are vendor-performed and ensure SOW alignment.
• Maintain vendor performance and nonconformance records as audit-ready evidence supporting SOC 2 scope.

Skills

Vendor management

Contract management

KPI program

Stakeholder mgmt

Education

Bachelor's degree in Business

Job description

Riot Platforms in the United States is seeking a Critical Vendor Manager to own the vendor relationship program across maintenance and repair critical vendors—the trade vendors that support its data center portfolio.

You will design and run vendor performance scorecards, manage qualification, and maintain the Approved Vendor List, while coordinating with site teams and regular travel to Riot sites.