Strategic Trust Operations Leader

Hancock Whitney; New Orleans (LA); On-site; USD 150,000 - 190,000; Full time

Job summary

Hancock Whitney in New Orleans seeks a senior leader to oversee all aspects of Trust Operations and support the Wealth Management strategy. You will direct operations, manage vendor relationships, and coordinate with auditors and regulators to maintain compliance and service quality.

The role requires extensive banking experience, leadership, and strategic planning within Trust services. Travel may be required; the position supports high net worth clients and institutions with a focus on

Qualifications

• Bachelor's degree in business or related field required.
• Ten years of banking experience with seven years in operations required.
• Five years of management experience required.
• CPA, MBA, or CSOP strongly preferred.
• Strong familiarity with regulations covering securities, transfer agency, information technology, and corporate governance required.
• Advanced knowledge of Trust business incl. personal/institutional/corporate trust, investment management, retirement services, securities operations, and transfer agency.
• Experience with long-range planning and budgeting.
• Understanding of regulations governing the Trust industry and securities operations.
• Experience with Trust accounting and investment management systems.
• Experience reading and managing financial reports and strategy documents.

Responsibilities

• Oversee all aspects of Trust Operations including Securities Services, Service Delivery Team, Special Processing, Trust Business Systems, and Reconciliations.
• Direct strategy for Trust Operations aligned with Wealth Management objectives.
• Manage relationships with IT, Security, Treasury Services, and other support departments.
• Serve on bank committees such as Vendor Management Committee.
• Maintain wire transfer authority requirements and review transfers as needed.
• Manage vendor relationships, including contracts, performance, and compliance.
• Coordinate with auditors and regulators on issues and responses.
• Engage with clients and prospects, including institutions and high net worth individuals.
• Develop continuity plans and act as Business Unit Contingency Coordinator.
• Lead technical projects like mergers, acquisitions, system conversions, and automation initiatives.

Skills

Leadership

Regulatory knowledge

Auditing coordination

Client relationship management

Project management

Education

Bachelor's degree in business related field

CPA, MBA, or CSOP preferred

Five years of management experience

Job description

Hancock Whitney in New Orleans seeks a senior leader to oversee all aspects of Trust Operations and support the Wealth Management strategy. You will direct operations, manage vendor relationships, and coordinate with auditors and regulators to maintain compliance and service quality.

The role requires extensive banking experience, leadership, and strategic planning within Trust services. Travel may be required; the position supports high net worth clients and institutions with a focus on