Strategic Trucking Dispatcher & Route Planner

Transcorp; Madera (CA); On-site; USD 45,000 - 70,000; Full time

Job summary

Transcorp in Madera, CA is seeking a Load Planner/Dispatcher who can coordinate shipments, communicate with drivers, customers, and internal teams, and ensure on-time delivery in a fast-paced trucking environment.

The role requires strong problem-solving, route planning, and the ability to adapt under pressure, with a focus on hours-of-service compliance and customer satisfaction. Prior dispatch experience is preferred. Bilingualism is a plus.

Qualifications

• Proven ability to excel in a fast-paced, high call volume environment.
• Demonstrated problem-solving and leadership abilities.
• Ability to manage complex scheduling tasks with resilience.
• Strong route planning and map-reading skills.
• Flexible schedule and willingness to adapt to changing priorities.
• Bilingualism is a plus for diverse client communication.

Responsibilities

• Facilitate regular communication with customers, drivers, carriers, and internal teams to ensure seamless transportation coordination.
• Meticulously track shipments and maintain accurate documentation.
• Implement and monitor dispatch procedures, demonstrating an ability to adapt and solve problems creatively.
• Proactively address issues affecting pickup or delivery schedules with patience and resilience.
• Maximize driver schedules in compliance with hours-of-service regulations.
• Maintain strong communication with clients and liaise with operational unit managers to ensure high customer satisfaction.
• Adhere to DOT, FMCSA, and State and Federal Transportation regulations.
• Provide support to drivers, including route planning and operational troubleshooting.

Skills

Fast-paced environment

High call volume

Problem solving

Leadership

Resilience

Map reading & route planning

Flexible schedule

Bilingualism (a plus)

Job description

Transcorp in Madera, CA is seeking a Load Planner/Dispatcher who can coordinate shipments, communicate with drivers, customers, and internal teams, and ensure on-time delivery in a fast-paced trucking environment.

The role requires strong problem-solving, route planning, and the ability to adapt under pressure, with a focus on hours-of-service compliance and customer satisfaction. Prior dispatch experience is preferred. Bilingualism is a plus.