Strategic Treasury Management Lead - Public Sector

KeyBank; Buffalo (NY); Hybrid; USD 71,000 - 125,000; Full time

Job summary

KeyBank is seeking a Lead Client Manager in Albany, NY, to join the Treasury Management Corporate Bank Sales team. You will be the first point of contact for client service needs and will drive servicing excellence across portfolios.

With 3+ years in banking or cash management, you will lead campaigns, manage KYC/compliance, and foster cross-sell opportunities, while guiding continuous improvement and strong relationship building.

Qualifications

• Bachelor's degree or equivalent work experience.
• 3+ years of banking or cash management experience.
• Customer service experience and client presentations.

Responsibilities

• Analyze portfolios and drive growth.
• Lead campaigns, identify leads, and cross-sell opportunities.
• Administer KYC, compliance, and documentation for new client opportunities.
• Manage servicing operations and risk and lead improvement initiatives.
• Communicate actions effectively and build trusted client relationships.

Skills

Analytical skills

Communication

Team player

Organizational skills

Detail-oriented

MS Office proficiency

Education

Bachelor's Degree or equivalent work experience

Tools

Microsoft Office

Job description

KeyBank is seeking a Lead Client Manager in Albany, NY, to join the Treasury Management Corporate Bank Sales team. You will be the first point of contact for client service needs and will drive servicing excellence across portfolios.

With 3+ years in banking or cash management, you will lead campaigns, manage KYC/compliance, and foster cross-sell opportunities, while guiding continuous improvement and strong relationship building.