Strategic Talent Acquisition & Customer Solutions Leader

UNKNOWN; Milwaukee (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Goodwill Greater Milwaukee & Chicago is seeking a Manager Talent Acquisition and Customer Solutions to lead recruiting consultants, build customer relationships, and align with the organization's talent acquisition strategy. You will oversee daily operations, manage a team, and drive DEI-focused recruitment programs while partnering with business development to deliver effective staffing solutions.

The role requires experience in negotiating fees, budget oversight, and ensuring compliance and

Qualifications

• Minimum an Associate's degree or equivalent experience.
• 3–7 years of managerial experience.

Responsibilities

• Accountable for team performance, achieving placement and revenue targets.
• Lead recruitment strategy and client-specific staffing plans.
• Develop staff and negotiate candidate salaries with clients.
• Ensure compliance, confidentiality, and effective customer account management.

Skills

Staff leadership

Budget management

Salary negotiation

Customer relationships

Strategic planning

Communication

DEI focus

Education

Associates degree or equivalent

Tools

UltiPro/eEmpact

Job description

Goodwill Greater Milwaukee & Chicago is seeking a Manager Talent Acquisition and Customer Solutions to lead recruiting consultants, build customer relationships, and align with the organization's talent acquisition strategy. You will oversee daily operations, manage a team, and drive DEI-focused recruitment programs while partnering with business development to deliver effective staffing solutions.

The role requires experience in negotiating fees, budget oversight, and ensuring compliance and